Built by clinicians.
At Heidi Health, your data's privacy, security, and compliance are not just commitments but the essence of our service. Our proactive and advanced measures ensure that your information remains protected, transparent, and within your control.
Setting new standards in data handling.
Heidi employs a specialized transcription process, ensuring no recordings and patient information are stored.
Data is processed through customised Large Language Models (LLMs) and stored in privately hosted servers. Our systems are ISO27001 and HIPAA compliant, featuring robust encryption protocols both at rest and in transit to protect medical information.
For a higher level understanding of our security posture and maturity please check out our Trust Centre- here you can our commitment to data, privacy and infrastructure and product security.
Processing medical data is just about the most sensitive thing you can do. We understand. That's why we pride ourselves on being responsible stewards for your data.
You wouldn't leave your door unlocked.
We employ comprehensive security measures, including sophisticated encryption and secure server infrastructure, to guard against unauthorized access and data breaches.
Data is handled and stored with stringent protocols, utilizing de-identification tools for anonymity in business improvement and analysis.
We adapt our security measures in response to emerging threats and technological advancements. Staff training is pivotal, ensuring every team member is versed in the latest security protocols and best practices.
Only essential personal and health information is collected in strict compliance with international privacy regulations such as HIPAA and GDPR ensuring the utmost confidentiality and security for our users.
Data is stored locally, safeguarded by advanced security measures like de-identification techniques, regular system audits, and penetration tests to prevent unauthorized access or misuse.
We champion transparency and give you full control over your data, with rights to access, correct, or raise concerns. Our practices are continually refined to stay in sync with the latest privacy standards.
It's no joke.