Calls beta

Calls that keep care moving forward

Heidi handles routine check-ins and reminders, so patients stay on track and care stays connected between visits.

Follow-up calls with care built in

Reach patients when it matters, keep care quality high, and lighten your workload with automated follow-up calls.

Smarter follow ups, better outcomes

Heidi keeps a clear record of each call, so you can stay focused on clinical decisions and what’s next for your patients.

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Fewer no-shows, smoother care

Timely reminders help patients remember what’s next, so more visits happen when they should.

More time for what matters

Free up time lost to routine calls. Automate follow-ups and pre-admission checks to focus on patient care, not admin

Create a template to instantly fill any set of fields in your system.

Tailor Heidi’s output to match your system of record for seamless note and documentation transfer.

Generate care documents from your notes.

Set templates for any document required and attach to the patient record. Ask Heidi to personalise to the patient, diagnosis, care plan or referring partner.

Finetune Heidi to write just like you.

Select preferences, languages and save snippets to produce perfect notes, every time. Add your specific turns of phrase and embed your preferences with find and replace.

Integrate Heidi whichever way suits your system best.

The Widget

For your first step with Heidi.
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Light touch, plug and play. With minimal engineering investment, it’s perfect for your first step with Heidi.

$20

Billed yearly per user

Light touch, plug and play

Set your own pricing

Minimal engineering investment

Read the docs

  
The API
For deeper technical requirements.

Embed Heidi end-to-end across your entire system. Perfect for desktop systems with deeper technical requirements.

$599

USD

Billed yearly per user

Embed end-to-end across your product

Perfect for desktop systems

Read the docs

Calls you can trust Heidi to handle

Speak to Heidi team Read the docs

Schedule routine outreach

Schedule reminders, med checks, or follow-ups in Heidi — no extra lists.

Templates you can tailor and reuse

Customise routine check-ins and surveys, and adjust anytime as care needs change.

Inbound calls, handled by Heidi

Heidi answers patient questions, books appointments, and collects intake details — any time of day or night.

Track outreach status at a glance

Call logs show what was sent and what patients said, so you always know what’s been discussed.

Organise multi-step follow-up

Keep long care journeys clear, from discharge to routine checks.

Tailor each check-in to your patient

Adjust timing, language, or tone so each check-in fits your patient.

Data Privacy & Security

Comply with global safety and security standards.

Processing a medical encounter is just about the most private thing an AI can do. So we’ve wrapped Heidi in best-in-class privacy standards.

Enquire now Read the docs

Follow-up that fits wherever you work

For clinicians

Routine patient calls help you check in on meds or next steps, so you stay ahead for every patient.

For clinics

Prep and reminder calls help patients show up ready, so your front desk stays focused on care.

For hospitals

Post-discharge calls check on wounds, meds, and next steps, so patients recover safely and feel supported.

Questions & answers

Everything you need to know about Heidi

How is Heidi Calls compliant with data privacy standards?

Heidi Calls adheres to strict data privacy regulations, including SOC 2, ISO 27001, HIPAA, GDPR, Cyber Essentials, NHS, PIPEDA, and APP, among others, ensuring that all patient information is securely stored and transmitted. Calls are made with full patient consent, and no sensitive data is shared without proper safeguards, maintaining confidentiality and compliance with global data protection standards.

How does Heidi Calls work for follow-up scheduling?

Heidi Calls automates follow-up scheduling by reminding patients of upcoming tests or treatments. Once a consultation is complete, you can set up automatic calls to remind patients of their next steps, ensuring continuity of care and reducing administrative time spent on manual calls.

How can I reduce no-show rates using Heidi Calls?

Heidi Calls can reduce no-show rates by automating appointment reminders and follow-up calls to patients. You can schedule them based on your preferred timing, and even include personalized messages to reduce missed appointments.

How does Heidi Calls support routine screening?

Heidi Calls can be set to automatically perform routine screenings. Whether it’s for annual checkups, preventive care, or specific health assessments, Heidi can ensure that patients are consistently reminded, improving screening adherence and overall patient outcomes.

How can I use Heidi Calls to improve patient engagement?

Heidi Calls improves patient engagement by enabling medication check-ins, post-discharge calls, and personalized follow-ups. These automated interactions ensure patients feel cared for and informed, helping to foster stronger relationships and better adherence to treatment plans.

When will Heidi Calls be available?

Heidi Calls is currently in development, with availability expected soon. Our team is committed to achieving seamless integration with existing systems, while upholding the highest healthcare standards for security and compliance. Join the waitlist now, and we’ll let you know as soon as it’s ready to roll out.

Every call made with care

Let Heidi take care of routine calls, so your patients stay informed, feel supported, and know what’s next.