Work worth shipping
Healthcare is buckling under the weight of administration, and the human connection at the heart of medicine is slowly eroding. This is a global problem and we're building the AI Care Partner that fixes it.
Choose the challenge. Choose Heidi.
We chose a purpose-driven mission that actually matters, and we hire people who want to do the same. You’ll be pushed to do your very best work, but you will trust, admire, and learn from the people working right alongside you. And if we’re honest, it’s not easy. Standard tech playbooks routinely fail in healthcare, and the friction of the medical system will test your perseverance.
If you want to do your life’s best work at the edge of healthcare, tech and invention, this is the place to do it.
2.8M+
Patient interactions powered every week
67M
Hours supported since launch
8
Offices across AU, US, UK, Canada & Singapore
500+
Heidis building the next decade of healthcare
Values that set the standard.
Live Forever
We build for healthcare's next decade, not next quarter
Practice Ownership
Everyone here carries the company
Move Fast, Fix Faster
More turns at the game means more chances to get it right
Get Better
The best clinicians teach. So do we
How we take care of our people.
Health and wellness
Region-based health cover, wellness stipends and a proper home setup. We invest in the things that keep you performing at the top of your game.
Parental leave
Paid parental leave at full salary: 26 weeks for primary carers and 18 weeks for secondary carers, globally. Your equity continues to vest throughout.
Flexible hybrid culture
Work where you do your best thinking. Come together in-office for high-signal collaboration, team offsites and company-wide sessions.
IVF & fertility support
A one-time direct payment to support employees through IVF, egg freezing or sperm freezing, recognising the personal and financial weight of the journey.
Clinical leave
10 days per year to help our clinicians maintain accreditation and stay close to the reality of healthcare. Available where ongoing accreditation is required.
Learning & development budget
$1,000 per year for training, courses, certifications, conferences and materials.
Home office setup
A one-off $500 to kit out your home setup, monitor, chair, desk, or whatever helps you do your best work from wherever you work.
Work from anywhere for up to 1 month
Relocate temporarily, work alongside another team, or spend time in-market with customers. We operate globally across Melbourne, Sydney, Brisbane, New York, San Francisco, London, Toronto and Singapore, and you're encouraged to use the network.
Team Engagement
An annual team engagement budget for moments that strengthen connection and help your team do their best work together.
Culture, shipped.
The shortest line from idea to impact.
We keep hierarchy flat so momentum stays fast. At Heidi, you sit in the room with the founders, debate high-stakes technical and clinical problems, and own the solutions from day one.
Thomas Kelly
Co-Founder & CEO
Yu Liu
Co-Founder & CTO
Waleed Mussa
Co-Founder & CFO
How we hire.
We hire carefully and move fast, the same way we build. Our process is designed to give you a real read on the work, the team and how we think and to give us the same. Expect real problems and honest conversations.
Recruiter Chat
An intro call to get to know you, what you've built, what you're looking for, and what drew you to Heidi.
Behavioural Interviews
A conversation about your past experiences. We're curious how you approach problems, work with teams, and what you've learned along the way.
Live Challenge
A practical assignment on a real problem you could tackle in-role.
Final Interviews
A wider-lens chat with our senior Heidis. We talk long-term trajectory, ambitions, and assess for cultural fit.
Offer
We get back to you quickly, either way. If it's a yes, we'll walk through the offer together and answer anything you need before deciding.
Find your seat.
Do the best work of your career
The next decade of healthcare is being built right now. We'd love you to help us build it, whatever background, path or postcode you're coming from.
