Reach patients when it matters, keep care quality high, and lighten your workload with automated follow-up calls.
Heidi keeps a clear record of each call, so you can stay focused on clinical decisions and what’s next for your patients.

Timely reminders help patients remember what’s next, so more visits happen when they should.

Free up time lost to routine calls. Automate follow-ups and pre-admission checks to focus on patient care, not admin

Schedule reminders, med checks, or follow-ups in Heidi — no extra lists.
Customise routine check-ins and surveys, and adjust anytime as care needs change.
Heidi answers patient questions, books appointments, and collects intake details — any time of day or night.
Call logs show what was sent and what patients said, so you always know what’s been discussed.
Keep long care journeys clear, from discharge to routine checks.
Adjust timing, language, or tone so each check-in fits your patient.
Routine patient calls help you check in on meds or next steps, so you stay ahead for every patient.
Prep and reminder calls help patients show up ready, so your front desk stays focused on care.
Post-discharge calls check on wounds, meds, and next steps, so patients recover safely and feel supported.