Patients who feel heard become patients for life
Heidi handles documentation, so providers can focus back on patient care.
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Happy patients. Lasting relationships
Providers stay present
Real-time transcription means listening, not typing. Patients feel heard during their most important moments.
Remember every patient's story
Context from previous visits helps providers show they care about the patient's journey, not just today's complaint.
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Professional follow-up
Generate clear letters and summaries that patients understand. Communication that builds trust.
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Tailor Heidi’s output to match your system of record for seamless note and documentation transfer.
Set templates for any document required and attach to the patient record. Ask Heidi to personalise to the patient, diagnosis, care plan or referring partner.
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Select preferences, languages and save snippets to produce perfect notes, every time. Add your specific turns of phrase and embed your preferences with find and replace.
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Integrate Heidi whichever way suits your system best.
Light touch, plug and play. With minimal engineering investment, it’s perfect for your first step with Heidi.
Embed Heidi end-to-end across your entire system. Perfect for desktop systems with deeper technical requirements.
“Heidi has allowed me to reconnect with my patients and reclaim my time.”
Built for human connection
Link encounters to show treatment patterns and history for better clinical decisions.
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Combines transcripts, uploaded files, and previous visits into one complete clinical picture.
Use text shortcuts to add frequently used clinical phrases, patient instructions and exam findings.
View patient history while writing notes or reference labs while creating referrals.
Write referrals, discharge notes, or instructions in the style your audience needs.
Communicate with patients in their preferred language while maintaining documentation in yours.
Comply with global safety and security standards.
Processing a medical encounter is just about the most private thing an AI can do. So we’ve wrapped Heidi in best-in-class privacy standards.
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Real clinics, real results
Connect with anxious children and concerned parents. Full attention on patient comfort while maintaining thorough developmental and medical records.
Focus on detailed visual examinations and patient education. Document findings and treatment plans without breaking patient eye contact.
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Provide reassuring chair side manner during procedures. Complete treatment notes and patient instructions while maintaining patient comfort.
Questions & answers
Everything you need to know about Heidi
Heidi reduces screen time by automating note-taking during consultations, helping clinicians maintain focus on patients and build stronger therapeutic relationships. The platform generates clear after-visit summaries and patient instructions that enhance communication and support trust, rapport, and long-term patient loyalty.
Accurate, timely documentation enables better communication and follow-up care. Heidi helps clinicians recall details and deliver more personalized care by maintaining comprehensive patient context and generating professional medical reports that patients can easily understand and reference.
Yes. By generating clear, professional summaries and follow-up instructions, Heidi helps patients understand next steps and treatment plans. The platform's Tasks feature can track follow-up requirements, supporting better adherence and reducing appointment no-shows.
Heidi supports consistent, high-quality documentation across primary care, specialty, and mental health settings. From SOAP notes in family medicine to therapy notes in behavioral health, the platform helps clinicians deliver reliable, patient-centered care that builds lasting relationships.
Heidi automatically creates structured, easy-to-understand summaries in over 110 languages using customizable templates. This ensures patients leave with clear after-visit summaries and instructions, supporting treatment adherence while maintaining comprehensive compliance with data privacy standards such as HIPAA, NHS, GDPR, ISO 27001, SOC 2 Type II, PIPEDA, and APP.
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