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Customer Spotlight

Real-world examples of how Heidi is empowering clinicians to do what they do best.
Customer profile background

Deborah Hawthorne

Consultant Pharmacist

Deb Hawthorne
Driving 1,000km a week and still home for the kids: How Heidi gave a rural pharmacist her evenings back

Heidi Team

June 24, 2026•7 min read
Customer profile

Deborah Hawthorne

Consultant Pharmacist

Deb Hawthorne
Customer Story
Driving 1,000km a week and still home for the kids: How Heidi gave a rural pharmacist her evenings back

Heidi Team

June 24, 2026•7 min read•Listen
Customer profile

Dr. Alex Hwong-Ruey Leow

Consultant Gastroenterologist and Hepatologist

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Customer Story
More than 1,000 hours of clinical admin reclaimed: Heidi at Gastrocare4U

Heidi Team

May 25, 2026•6 min read•Listen
Customer profile

Dr. Jane McNae

Veterinary Surgeon & Certified Rehabilitation Therapist

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Customer Story
How Dr Jane McNae cut five hours of weekend admin

Heidi Team

May 12, 2026•6 min read•Listen
Customer profile

Dr. Paul Hacker

Palliative Care Specialist

Paul Hacker
Customer Story
How Heidi Remote moves with Dr. Paul Hacker through a day of community palliative care

Heidi Team

April 17, 2026•4 min read•Listen
Customer profile

AYS (Access Your Support)

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Customer Stories
From admin overload to participant impact: Heidi at Access Your Supports

Heidi Team

April 16, 2026•9 min read•Listen
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Customer Stories
How Magdalen Medical Practice Reclaimed Capacity, Reduced Staff Costs, and Put the Joy Back Into General Practice

Heidi Team

April 7, 2026•10 min read
  • Driving 1,000km a week and still home for the kids: How Heidi gave a rural pharmacist her evenings back
  • More than 1,000 hours of clinical admin reclaimed: Heidi at Gastrocare4U
  • How Dr Jane McNae cut five hours of weekend admin
  • How Heidi Remote moves with Dr. Paul Hacker through a day of community palliative care
  • From admin overload to participant impact: Heidi at Access Your Supports
  • How Magdalen Medical Practice Reclaimed Capacity, Reduced Staff Costs, and Put the Joy Back Into General Practice
  • Veterinary Burnout to Balance: Heidi at Greencross Vet Hospital
  • Scaling evidence-based allied health: Connect2Care’s experience with Heidi
  • How Heidi Health Transformed Clinical Documentation at Harley Street Hearing
  • How Heidi Health’s AI Scribe Enhanced Specialist Care at The Forbury Clinic
  • How Dr Louise Nott at Icon Cancer Centre reclaimed patient presence and sped care with Heidi
  • From call volume chaos to capacity freedom
  • Supporting Staff in High-Pressure Roles: Citipointe College’s Experience with Heidi
  • The calm in the chaos: Imogen’s story of reclaiming time with Heidi in Hong Kong
  • How dietitian Justin Aniello uses Heidi to scale a solo practice sustainably
  • Empowering Modern General Practice with Ambient Voice Technology: Frome Medical Centre's Partnership with Heidi Health
  • “We Can’t Live Without It Now” How Heidi Health Transformed Record Keeping, Compliance, and Patient Experience at Crescent Lodge Dental
  • Dr Dea Bonello’s story: Bringing efficiency and focus back to veterinary practice
  • How clinical psychologist Dr Siew Soon uses Heidi to transform therapy documentation in Singapore
  • Empowering multilingual care in Singapore: How Dr Alexander Ho uses Heidi to elevate patient communication
  • Real-Time Capture for Real Psychiatric Workflows: Dr. Olele’s Experience
  • How Hong Kong Foot Clinic streamlined complex care with Heidi
  • Rethinking Pediatric Rheumatology Notes: Dr. Tommy Gerschman’s Case for AI Scribing
  • From midnight notes to real-time records: How AI transformed one GP’s workflow
  • Heidi and Tāmaki Health: Empowering culturally diverse care
  • How The Hummingbird Centre reclaimed clinician time and joy with Heidi AI
  • Empowering Mental Health Clinicians: Dr James Woolley's Success with Heidi
  • This Ottawa Psychologist Saves 10+ Hours a Week on Notes - Here’s How
  • A new era in paediatric care: Dr. Catherine Skellern’s experience with Heidi
  • Winning back time: Performe’s journey to streamlined patient care with Heidi
  • "The best thing since sliced bread" - Meadowbank Family Doctors’ journey with Heidi
  • Accelerating occupational therapy care with Heidi's AI
  • A doctor's journey: Combining care with technology
  • Hawse Health: 2 hours saved & 2 more patients seen per day with Heidi
  • Enhancing ENT patient care with AI documentation
  • 10.3x ROI and improved patient care at Advanced Urology with Heidi
  • How Heidi transformed a veterinary specialist's workflow
  • Revolutionising ADHD care - How Heidi became indispensable at Divergence
  • "From typing furiously to being present": Why one of Indiana’s largest multi-specialty behavioral health groups chose Heidi"
  • How psychiatrist, Dr Tony Fernando, reduced his work day by 2 hours using Heidi
  • From 30 years of note-taking fatigue to clinical freedom: Dr. Olga Lavalle's story
  • Reducing cognitive load to improve patient outcomes | Dr. Meera Rajah
  • AI-driven documentation saves 4-5 hours weekly for SANA Physiotherapy
  • Reclaiming time and focus: The impact of Heidi at a busy London GP practice
  • Precision and efficiency in cosmetic surgery: Dr. Bloom’s experience with Heidi
  • From admin days to creative Fridays: Dyslexia-friendly workflow with Heidi
  • Reclaiming patient connection: Dr Falayi’s story of efficiency and empathy
  • How Heidi gave Dr. Theresa 1 hour back every day
  • Efficient documentation, happier patients: The impact of Heidi at Kinetic Physio
  • A better way to practice medicine: My Emergency Doctor and Heidi partnership reshaping healthcare
  • Priority Physicians reduce charting time by 70% with Heidi
  • A neurosurgeon's best friend: Reducing stress and improving patient care with Heidi
  • How Heidi is helping Dr. Nick save time and improve patient care in Emergency departments all across Australia
  • How Heidi helped Emmah Madondo regain time for patient care and study
  • Nourish Family Nutrition & Therapy recovers $10,000 in lost clinical time using Heidi
  • How Fountain Vitality boosted provider productivity with AI
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