Best Practice Integration: How Does It Work?
Shine Colcol
July 1, 2025•9 min read
Fact checked by Dr. Ben Condon

What is the Best Practice Integration?
The Best Practice integration with Heidi establishes a deep connection between Australia’s leading AI scribe and practice management system. Thanks to seamless two-way communication between the platforms, you can access your scheduled patients within Heidi and effortlessly transcribe consultations using secure AI.
You can also instantly push these structured notes and clinical documents back to Best Practice. This streamlined integration results in significantly reduced administrative burden for GPs and other healthcare professionals.
Benefits Practitioners Enjoy from the Best Practice Integration with Heidi
Connecting Heidi to Best Practice (BP Premier) enables clinicians of all backgrounds to spend less time on notes, have more time to engage with patients, and go home on time with all documentation complete. Below is a summary of the top benefits clinicians (and practice managers) experience when using Heidi’s integration with Best Practice:
More Time for What Matters
Having more time for patient care is a big benefit of using an AI medical scribe. However, clinicians, clinic owners, and practice managers also report that Heidi gives them more space and energy to work on growing their business and professional development, as they are no longer weighed down by endless administrative tasks.
With notes easily completed by the end of each day, providers also have more time for the important things outside of work.
Improves Patient Care
By removing the burden of manually taking notes during consultations, the Best Practice integration allows clinicians to focus entirely on the patient throughout the appointment. This enhanced presence can improve clinical decision-making and strengthen the clinician-patient relationship.



