CareStack Integration: How Does It Work?
Shine Colcol
July 3, 2025•8 min read
Fact checked by Dr. Ben Condon

What is the CareStack Integration?
The CareStack integration makes Heidi’s advanced AI medical scribe available directly within your current dental documentation workflow. Just press the AI Scribe button in CareStack, and Heidi will transcribe your consultations in real-time.
Whether you’re performing a routine checkup, root canal, or orthodontic consultation, Heidi automatically generates all your notes and documents, helping you deliver warmer, more efficient dental care.
Reasons Why Dentists Value Heidi’s CareStack Integration
Dental clinicians love the CareStack integration because the AI scribe gives providers the time to connect fully with their patients, the capacity to deliver more care throughout the day, and the freedom to leave work on time with all documentation completed.
Here’s a closer look at some of the key benefits of the Heidi and CareStack integration:
Supports the Entire Team
With Heidi’s AI scribe integrated into CareStack, dentists can focus entirely on the patient in front of them, confident that notes are being looked after in the background.
Dental nurses and assistants appreciate the integration because it eliminates the need to switch between taking notes and providing hands-on support. Practice managers love it because notes are completed on time and in sufficient detail for managing insurance claims and audits effectively.
Suitable for All Practices
The Heidi and CareStack integration supports dental practices of all types worldwide. Whether you’re operating a mobile clinic in Australia, setting up a specialist pediatric service in the USA, or building an NHS practice in the UK, Heidi and CareStack have you covered. From single-chair practices to large DSO networks, the integration scales to meet your needs.



