Pricing

No surprises

Basic
It’s always

Free

Every month you’ll get:
Unlimited consults
Unlimited dictation
Basic processing
10 x AI prompts
Basic customer support
Pro
Starting at

$99AUD/mo

Start 7 day free trial
You will not be charged until your free trial ends
Everything included in Basic plus:
Unlimited consults
Custom templates
Priority processing
Unlimited AI document generation
Priority customer support
Clinic
Starting at

$149AUD/mo

Everything included in Pro plus:
EHR integrations
Billing recommendations
Organisation management
Multi-clinician consults
Next step automations
Basic plan
It’s always

Free

Every month you’ll get:
Unlimited consults
Unlimited dictation
Basic processing
10 x AI prompts
Basic customer support
Heidi Pro
Starting at

$799AUD/year

Get started
You will not be charged until your free trial ends
Everything included in Basic plus:
Unlimited consults
Custom templates
Priority processing
Unlimited AI document generation
Priority customer support
Clinic
Starting at

$3576AUD/year

*2 seats minimum
Everything included in Pro plus:
EHR integrations
Billing recommendations
Organisation management
Multi-clinician consults
Next step automations
Basic
It’s always

Free

Every month you’ll get:
Unlimited consults
Unlimited dictation
Basic processing
10 x Pro actions
Basic customer support
Pro
Starting at

£49GBP/mo

Start 7 day free trial
You will not be charged until your free trial ends
Everything included in Basic plus:
Unlimited consults
Custom templates
Priority processing
Unlimited AI document generation
Priority customer support
Clinic
Designed for your needs

Custom

Everything included in Pro plus:
EHR integrations
Billing recommendations
Organisation management
Multi-clinician consults
Next step automations

Best AI since sliced bread

“.. in summer and wondering if you had any homework to do and realised it’s the holidays? That’s what it’s like using this tool.”

Dr. Maureen Burke
Dr. Maureen Burke

GP @ The Village GP

“Exceptionally effective, significantly contributing to workflow efficiency."

Dr. Gihan de Mel
Dr. Gihan de Mel

Family Physician @ Next Practice

Trusted by clinicians and healthcare staff in 35+ countries
Is it really, truly free?

Yes!!

Our goal here at Heidi is to improve the quality of life of every healthcare provider, while giving them easy and affordable access to tools such as our AI Scribe. We want to improve health equity and we've chosen to make our core functions free forever, so that clinicians can reap the benefits of having an AI Scribe by their side.

In the free tier, you'll get features that other competitors charge hefty prices for (transcription, dictation, note generation). We also don't have any usage limits on our free tier. If basic scribing with Heidi's note templates is enough for you, you can have it free forever.

We offer Heidi Pro (our paid plan) for our users who love the additional features we offer, and want to take their workflow that extra mile. Heidi's core function of generating notes remains free, as many users find that note generation is all they need, while some other users love the extra customisation and features we offer (such as Ask Heidi) and can't go without it!

What's the difference between the paid and free tier?
  • Free users can create unlimited notes from Heidi’s note templates. They are also allocated 10 pro-actions per month to use on creating notes from customised templates, document templates and "Ask Heidi" prompts.
  • Pro users get unlimited notes & documents (from both Heidi’s templates AND custom templates) as well as unlimited "Ask Heidi" Prompts.
Are there discounts for whole clinics?

We usually only charge by FTE (Full Time Equivalent) through a once-off annual contract for a clinic. You won’t be charged anything additional and you can have as many doctors as desired using it over the year. We refresh each year based on FTEs.

If you're part of a clinic group looking to implement Heidi across the group, we'd love to chat with you to work through an implementation plan. Feel free to book a call at a convenient time here.

Still have a question?

Feel free to reach out to our support team.
Heidi support team
Contact

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