Smart Scribe: MedicalDirector Integration with Heidi Health
Shine Colcol
June 4, 2025•8 min read
Fact checked by Dr. Tom Kelly
What is Smart Scribe?
Smart Scribe is the MedicalDirector integration with Heidi Health that brings AI-enabled documentation directly into your consultations. By using Smart Scribe powered by Heidi, clinicians can generate structured notes in real-time and push them directly into the patient’s MedicalDirector Clinical record with one click. This integration makes documentation effortless, accurate, and completely aligned with your workflow in MedicalDirector.
Why Clinicians Love the MedicalDirector Integration with Heidi
Embedded Directly as Smart Scribe
Smart Scribe isn’t a third-party app or external overlay, it’s Heidi built right into MedicalDirector Clinical. There’s nothing new to install because Heidi is already integrated as Smart Scribe in your SmartBar, ready to help you document as you go.
Speak, Pause, and Edit as You Go
Smart Scribe lets you record live consultations or upload audio from your device. You can pause and resume at any time, keeping you in control even during interrupted or extended consults. Once the note is generated, you can make real-time edits or apply templates that match your clinical voice.
Custom Templates that Fit Your Style
Use built-in templates, import from the community, or , from quick to , , and . With saved snippets, personalized preferences, and memory settings, you can specifically tailor how notes are generated so they consistently reflect your note-taking style.
Smart Scribe is designed with privacy-first principles, where no audio is stored. Heidi complies with APP, GDPR, HIPAA, and ISO27001, among other global security standards. Patient names and birthdates are also redacted from transcription inputs, and all data is processed onshore in country-specific data centers. Heidi Health meets Telstra Health’s clinical governance standards, so you stay compliant while working smarter.
Real-time notes, real-world impact: In one of the world’s largest clinical rollouts of ambient AI, Heidi has been proven to:
Reduce time spent per appointment on documentation by 51%
Increase note quality satisfaction by 38%
Decrease documentation-related stress by 58%
Boost confidence in documentation accuracy by 33%
Reduce after-hours admin by 61%
Improve work-life balance satisfaction by 45%
Clinicians consistently tell us it’s not just about eliminating administrative burden and minimizing cognitive load, but it’s also about being more present with their patients and reclaiming their time.
Watch how Heidi embedded inside MedicalDirector Clinical captures consults, auto-generates notes, and creates documents so clinicians can focus more on patients and less on paperwork.
How Does Smart Scribe Work? MedicalDirector Integration 101
Smart Scribe quietly works beside MedicalDirector Clinical, letting you focus on care while your notes take shape in real time. The MedicalDirector integration with Heidi Health gives you full control. Simply record, review, and push your notes without disrupting the way you already work. Here's what the process looks like from start to finish in 5 easy steps:
Step 1: Launch Smart Scribe in the SmartBar
Start by opening the patient’s record in MedicalDirector Clinical. From the SmartBar, click Smart Scribe. This opens the Heidi interface directly inside MedicalDirector. If you've used Heidi before, there’s no extra login or setup required.
Step 2: Sign In or Create Your Heidi Account
If you’re new to Heidi, follow the prompts to create an account by entering your email address, verifying your identity, and setting a password. You’ll be guided to start a 30-day free trial, with no credit card needed. If you’re already on a Together Plan, you can start documenting right away.
Step 3: Start a New Session
Click + New Session to begin. You can choose to record live audio during your consult or upload a pre-recorded audio file. Make sure your microphone is enabled and SmartBar is pinned. Use Pause and Resume to manage longer or interrupted sessions with ease.
Step 4: Review and Customize Your Note
Once you click Stop, select the template you want to use, and the AI-structured note based on the recorded session will appear immediately. Feel free to search for clinical terms or make manual edits to ensure accuracy. Every note can also be adjusted before pushing it into the patient file, offering you total flexibility.
Step 5: Push the Note to MedicalDirector
Once you’re happy with the output, click Push Note to send directly into MedicalDirector Clinical. You can also choose Approve & More to generate related documents like referral letters or medical certificates, all using the same patient data and session.
Getting Started with Heidi as Smart Scribe
Whether you're new to Heidi or already using MedicalDirector daily, getting started with Smart Scribe couldn’t be easier. It’s built right into Medical Director Clinical; just launch from the SmartBar and watch your notes come together while you focus entirely on your patient.
With a 30-day free trial and clinical notes that sound like you wrote them, now’s the perfect time to experience how effortless it can feel. Get started today and see why clinicians around the world trust Heidi to support over 1.5 million patient consults every week.
Heidi works on different devices without needing any special setup. If you're already using MedicalDirector on your computer, you're likely good to go. Just open MedicalDirector Clinical and make sure your internet connection is stable. No downloads, no installs—just a smooth experience that fits into your existing workflow. View this Heidi Guide.
How much does the MedicalDirector integration cost?
The MedicalDirector integration is completely free for the Heidi Health Together and Enterprise Plans. There’s no additional fee to use Smart Scribe powered by Heidi within MedicalDirector Clinical. You’ll only pay for your Heidi subscription, and flexible options exist for larger clinical teams. See our pricing plans.
Can I try Smart Scribe for free?
Yes. All new Heidi Health users via Smart Scribe can get a free 30-day trial with full access to live transcription, note generation, and personalized templates, among other features like Ask Heidi, Memory, and Teams. Start your free trial.
How can I get the most out of Smart Scribe?
To get the best results, it’s worth doing a quick test run with a mock consultation to make sure everything is working smoothly and fine-tune any settings or templates before using them in actual patient sessions. Check that your microphone is also working properly, and remember to speak clearly at a natural pace. This helps ensure that Heidi captures details with greater accuracy, so you can focus on the conversation, not the documentation.
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