Zedmed Integration: How Does It Work?
Thara Vidyaratne
December 5, 2025•7 min read
What is the Zedmed Integration?
The Zedmed integration connects Heidi’s AI medical scribe directly to Zedmed consults so clinicians can record patient visits in real time and generate structured notes instantly. It is designed for medical specialists, GPs, allied health practitioners, and clinics that use Zedmed as their practice management system. By linking Heidi with Zedmed, clinicians reduce documentation time and keep patient records complete without manual data entry.
Why Clinicians Love the Zedmed Integration with Heidi
The Zedmed integration helps clinicians document care more quickly and accurately without disrupting their workflow. Heidi captures the consultation, structures the note, and inserts it directly into the patient record. This gives clinicians more time with patients and less time navigating administrative tasks.
Launch Heidi Directly Within Your Consult
The integration places Heidi inside Zedmed so clinicians can open the AI scribe with a single click. This avoids switching screens during appointments and keeps documentation aligned with the flow of the consultation. It also helps busy clinicians stay focused without juggling multiple tools.
Structured Notes That Match Your Clinical Style
Heidi generates structured, editable notes based on the consultation conversation. Clinicians can adjust the output or apply templates that reflect their specialty, such as SOAP, discharge summaries, or referrals, ensuring clarity and consistency. This helps maintain high-quality documentation across all consult types.
Clinicians say they save 1-2 hours per day by using Heidi, giving them greater control over their workload and more time to focus on patient care.
One-Click Push to Zedmed
Once the note is finalised, clinicians click Push Note to insert the documentation directly into the patient record. This removes manual copying and ensures every consult is accurately captured in Zedmed. Clinicians benefit from cleaner records and less after-hours admin.
Real-Time Transcription for Better Patient Presence
Heidi captures the consultation in real time so clinicians can speak naturally and remain fully engaged with their patient. This reduces the pressure to type or recall details later and supports a more meaningful clinical interaction.
Privacy and Security You Can Depend On
Heidi meets leading healthcare privacy and security standards, including HIPAA, SOC 2 Type II, ISO 27001, and the Australian Privacy Principles. Data is encrypted in transit and at rest, and audio is never stored. Clinicians can rely on Heidi to protect patient information while keeping documentation efficient.
Real-time notes, real-world impact: In one of the world’s largest clinical rollouts of ambient AI, Heidi has been proven to:
- Reduce time spent per consult on documentation by 51%
- Increase note quality satisfaction by 38%
- Decrease documentation-related stress by 58%
- Boost confidence in documentation accuracy by 33%
- Reduce after-hours admin by 61%
- Improve work-life balance satisfaction by 45%
Clinicians describe Heidi as a trusted partner that helps them finish on time and focus fully on their patients.
How Does the Zedmed Integration Work?
The Zedmed integration gives clinicians access to Heidi’s AI scribe directly within each consultation window. It records the visit, generates a structured note, and places it into the patient’s record with one click. Listed below are three simple steps on how the Heidi-Zedmed integration works:
Step 1: Open Heidi Inside Zedmed
Clinicians open a patient record and launch Heidi by selecting the green play button. This simple entry point keeps documentation close to the consultation and avoids unnecessary system switching. Here’s a detailed guide to setting up the Zedmed integration with Heid.

Step 2: AI Scribing In Session
Conduct your consultation as usual while Heidi transcribes and structures your notes. This helps clinicians stay present and ensures key information is captured accurately in the background.

Step 3: One-Click Push to Zedmed
After reviewing the note, clinicians click Push Note to insert it into the consultation record. This saves time at the end of the day and keeps documentation consistent across the clinic.

Getting Started with Heidi for Zedmed
Heidi’s AI scribe works inside Zedmed to remove the manual work that slows clinicians down. You can record consultations naturally, generate structured notes in seconds, and send them directly into patient files without leaving your Zedmed workspace.
Start with a free 30-day trial to explore how Heidi helps you finish notes during your consults rather than after hours. Many users appreciate how consistently Heidi supports their documentation across every patient interaction.
FAQs About Zedmed Integration
What are the setup requirements for the Zedmed integration with Heidi?
You will need a Zedmed account and a Heidi Practice Tier subscription. Setup involves opening a Zedmed consult, launching Heidi through the widget, and signing in to link your account. No technical configuration is required. For additional guidance, visit the Help Center.
How much does it cost to integrate Heidi with Zedmed?
The integration is available for all Practice Tier users at no additional cost. Pricing scales with your clinic size and needs. You can review pricing options and estimate your time and cost savings using the ROI Calculator.
Can I try the Zedmed integration with Heidi for free?
Yes. You can explore the full integration with a 30-day trial. Simply download Heidi, link it with Zedmed, and experience faster note creation across your consults. You can also browse real clinician stories on our Customer Spotlight page.
How can I get the most out of Heidi when integrated with Zedmed?
You can personalise your documentation using templates through the Template Academy. Many clinicians explore ready-made templates in the Template Community and clinic resources in the Resource Center. These tools work collectively to help your practice document with clarity, consistency, and confidence.
