Never miss a patient again
Let Heidi take patient communication off your team’s plate. Trusted by healthcare providers who value time and care.
Start with a live demo above, or call the number below to experience how Heidi handles patient calls.
Your trusted AI partner that coordinates all patient communication across voice, text and chat.
Let Heidi take patient communication off your team’s plate. Trusted by healthcare providers who value time and care.
Every practice runs differently.
Heidi Comms is configured around your existing workflows and systems, with or without integration. We offer dedicated support to ensure reliable performance at scale.
Here are some of the leading EHR/PMS systems we seamlessly integrate with: Cliniko, MediRecords, BestPractice, Medtech, Athena and more.
With Heidi, you and your team can save time on admin, ensuring every patient gets a timely response.
Adjust for your practice
20
10
3
Annual ROI
Total cost saved each year
Total hours saved annually
All calculations are in USD
Heidi Comms adheres to strict data privacy regulations, including HIPAA, GDPR, PIPEDA, and the APPs. All patient information is securely stored and transmitted, with robust safeguards in place, in line with our Privacy Policy. Heidi Comms are designed to prioritize patient consent, maintaining confidentiality and compliance with global data protection standards. For more information, please review our Heidi Comms Terms of Use.
Reduction in call volumes
Gives staff back time for patient care and reduces front-desk burnout.
Choose the setup that best fits your team today. Scale when you're ready.
Dr. Max Mollenkopf - Practice Owner at Whitebridge Medical Centre
More revenue from follow-ups
Automate recalls and post-ops check-ins to fill more appointments without adding headcount.
Always-on call coverage
Scale access day and night, without burning out your team.
Immediate capacity and admin relief for front-desk teams handling high call volumes, appointment scheduling and patient intakes.
What we handle
FAQs & common patient questions
Appointments reminders & follow-ups
Basic call routing and escalation
How it works
Customize your agent
Quick guided setup with prompts and templates
No Integrations required
Works alongside your existing systems
Recommended for
Purpose-built to handle enterprise-scale call volumes across multiple practices, departments and locations, without adding staff.
What we handle
Inbound and outbound at scale
Advanced call routing and escalation
Connected bookings and workflows from select EMR/PMS
How it works
Set the outcome
Bookings, confirmations, follow-ups
Configure the call
Tone, timing, urgency, context
Test before you go-live
Inbound and scheduled outbound calls
Run at scale
Bookings, confirmation, follow-ups
Track everything
Every call, transcript, and follow-up logged
Recommended for