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Customer Spotlight

Customer Spotlight

Real-world examples of how Heidi is empowering clinicians to do what they do best.

How Heidi Powers a New Kind of Physiotherapy Practice at PHYX in Hong Kong

Heidi Team

22 July 2026•10 min read

SCH partnership

How Sunshine Coast Health is helping clinicians stay present with Heidi

Heidi Team

12 October 2026•5 min read•Listen

Dr Chee Yong Chuan

Consultant Neurologist and Internal Medicine Physician

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From typing every history to approving with a click: Heidi in a Penang neurology clinic

Heidi Team

6 October 2026•4 min read

Pheh Kai Shuen

Clinical Psychologist

Pheh Kai Shuen

How Mr Pheh Kai Shuen documents sessions across four languages

Heidi Team

28 September 2026•6 min read

Heidi x MATTER

An hour and a half back, every day: Heidi at MATTER

Heidi Team

25 August 2026•9 min read•Listen

Dr. Alvin Pung Heng Kiat

Consultant Paediatrician

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Fifty patients a day: how Dr Alvin keeps his notes detailed

Heidi Team

20 August 2026•6 min read

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One to two hours back, every single day: how Old Machar Medical Practice changed the shape of its working day

Giulia Pedrazzini

19 August 2026•3 min read•Listen

How Sunshine Coast Health is helping clinicians stay present with Heidi
From typing every history to approving with a click: Heidi in a Penang neurology clinic
How Mr Pheh Kai Shuen documents sessions across four languages
An hour and a half back, every day: Heidi at MATTER
Fifty patients a day: how Dr Alvin keeps his notes detailed
One to two hours back, every single day: how Old Machar Medical Practice changed the shape of its working day
From efficiency to better care: Amazing Hearing's experience with Heidi
"A lifesaver": How Heidi transforms complex developmental sessions
How Heidi Powers a New Kind of Physiotherapy Practice at PHYX in Hong Kong
From manual note-taking to scalable care: how STEPS Therapies in Okinawa, Japan, freed up time to grow with Heidi
Driving 1,000km a week and still home for the kids: How Heidi gave a rural pharmacist her evenings back
Same-day reports, every day: how a Veterinary Cardiologist changed the way specialist referral letters get done
Nothing left to memory: how a consultant neurosurgeon documents new cases with Heidi
How Heidi Enhanced the Patient Conversation at TSquared Health
More than 1,000 hours of clinical admin reclaimed: Heidi at Gastrocare4U
More than 1,000 hours of clinical admin reclaimed: Heidi at Gastrocare4U
How Dr Jane McNae cut five hours of weekend admin
How Dr Jane McNae cut five hours of weekend admin
A Game Changer for Women’s Health Physiotherapy
How Heidi Remote moves with Dr. Paul Hacker through a day of community palliative care
From admin overload to participant impact: Heidi at Access Your Supports
How Andrea Chong reduced mental load and gained back a full day each week with Heidi
How Rob Aldridge streamlined counselling documentation and increased student trust with Heidi
How Dr Anthony Goh Brought Order to Complex Dental Consultations with Heidi
How Dr Alan managed complex haematology workflows and stayed present with patients using Heidi
How Magdalen Medical Practice Reclaimed Capacity, Reduced Staff Costs, and Put the Joy Back Into General Practice
Veterinary Burnout to Balance: Heidi at Greencross Vet Hospital
Scaling evidence-based allied health: Connect2Care’s experience with Heidi
How Heidi Health Transformed Clinical Documentation at Harley Street Hearing
How Heidi Health’s AI Scribe Enhanced Specialist Care at The Forbury Clinic
How Dr Louise Nott at Icon Cancer Centre reclaimed patient presence and sped care with Heidi
Supporting Staff in High-Pressure Roles: Citipointe College’s Experience with Heidi
The calm in the chaos: Imogen’s story of reclaiming time with Heidi in Hong Kong
How dietitian Justin Aniello uses Heidi to scale a solo practice sustainably
“We Can’t Live Without It Now” How Heidi Health Transformed Record Keeping, Compliance, and Patient Experience at Crescent Lodge Dental
Empowering Modern General Practice with Ambient Voice Technology: Frome Medical Centre's Partnership with Heidi Health
Dr Dea Bonello’s story: Bringing efficiency and focus back to veterinary practice
How clinical psychologist Dr Siew Soon uses Heidi to transform therapy documentation in Singapore
Empowering multilingual care in Singapore: How Dr Alexander Ho uses Heidi to elevate patient communication
Keeping care personal in a multilingual world
Real-Time Capture for Real Psychiatric Workflows: Dr. Olele’s Experience
How Hong Kong Foot Clinic streamlined complex care with Heidi
Rethinking Pediatric Rheumatology Notes: Dr. Tommy Gerschman’s Case for AI Scribing
From midnight notes to real-time records: How AI transformed one GP’s workflow
Heidi and Tāmaki Health: Empowering culturally diverse care
How The Hummingbird Centre reclaimed clinician time and joy with Heidi AI
Empowering Mental Health Clinicians: Dr James Woolley's Success with Heidi
This Ottawa Psychologist Saves 10+ Hours a Week on Notes - Here’s How
A new era in paediatric care: Dr. Catherine Skellern’s experience with Heidi
Winning back time: Performe’s journey to streamlined patient care with Heidi
"The best thing since sliced bread" - Meadowbank Family Doctors’ journey with Heidi
Accelerating occupational therapy care with Heidi's AI
A doctor's journey: Combining care with technology
Hawse Health: 2 hours saved & 2 more patients seen per day with Heidi
Enhancing ENT patient care with AI documentation
10.3x ROI and improved patient care at Advanced Urology with Heidi
How Heidi transformed a veterinary specialist's workflow
Revolutionising ADHD care - How Heidi became indispensable at Divergence
"From typing furiously to being present": Why one of Indiana’s largest multi-specialty behavioral health groups chose Heidi"
How psychiatrist, Dr Tony Fernando, reduced his work day by 2 hours using Heidi
From 30 years of note-taking fatigue to clinical freedom: Dr. Olga Lavalle's story
Reducing cognitive load to improve patient outcomes | Dr. Meera Rajah
AI-driven documentation saves 4-5 hours weekly for SANA Physiotherapy
Reclaiming time and focus: The impact of Heidi at a busy London GP practice
Precision and efficiency in cosmetic surgery: Dr. Bloom’s experience with Heidi
From admin days to creative Fridays: Dyslexia-friendly workflow with Heidi
Reclaiming patient connection: Dr Falayi’s story of efficiency and empathy
How Heidi gave Dr. Theresa 1 hour back every day
Efficient documentation, happier patients: The impact of Heidi at Kinetic Physio
A better way to practice medicine: My Emergency Doctor and Heidi partnership reshaping healthcare
Priority Physicians reduce charting time by 70% with Heidi
A neurosurgeon's best friend: Reducing stress and improving patient care with Heidi
How Heidi is helping Dr. Nick save time and improve patient care in Emergency departments all across Australia
How Heidi helped Emmah Madondo regain time for patient care and study
Nourish Family Nutrition & Therapy recovers $10,000 in lost clinical time using Heidi
How Fountain Vitality boosted provider productivity with AI

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