February marked a new chapter for Heidi, with two major product launches that define what it means to be the AI Care Partner for Healthcare.
Read on to see how Heidi is supporting care at every step — from Heidi Evidence, delivering independent, trusted clinical answers with inline citations, to Heidi Comms, unifying patient communication across voice, text, and chat. We've also added custom consent prompts for Teams and branded PDF exports, giving practices greater control, compliance, and polish..
Heidi Evidence
Independent, unlimited clinical answers
Evidence is currently available worldwide.
Heidi Evidence helps you find and verify clinical answers quickly, grounded in trusted sources. Ask a question in plain language and get a structured, citation-backed response with no sponsored results or paid prioritisation. Use Evidence for:
- Pre-clinic prep (guidelines, criteria, dosing)
- In-consult sense-checking (confirm what a guideline says and open it)
- Teaching, supervision, and reflection
- Reviewing nuanced or evolving evidence
Access Evidence anytime from the sidebar, or use Evidence in Ask Heidi during sessions (available outside the UK, EU, and South Africa). In-session usage is unlimited on Evidence Plus, Clinician, Evidence Team, Practice, and Enterprise plans, and limited on Free (with in-product prompts when you reach the cap).
Every answer includes inline citations, prioritises regionally aligned guidance where available, and draws from curated clinical sources such as guidelines, medicines references, and published research (source availability varies by region and plan).
