Skip to main content

Heidi launches first AI device for clinical work: Remote

Heidi AI
Log inGet Heidi free
Heidi AI

Heidi. By your side.

© 2026 Heidi. All rights reserved.

Specialties

  • Family Medicine

  • Specialists

  • Nurses

  • Mental Health

  • Allied Health

  • Dentists

  • Veterinarians

  • Trainees

Compliance

  • Safety

  • Trust Center

  • AU/NZ

  • Canada

  • UK

  • GDPR

  • HIPAA

Product

  • Pricing

  • Changelog

  • Downloads

  • Heidi Guides

  • Help Centre

  • System Status

  • System Requirements

About Us

  • Contact Us

  • Company

  • Customer Stories

  • Media

  • Open Roles

    10+
  • People

  • Partnerships

Resources

  • Blog

  • ROI Calculator

  • Resource Centre

  • Template Community

  • FAQs

Legal

  • Privacy Policy

  • Terms of Service

  • Usage Policy

  • UKGDPR Policy

  • Accessibility

Ask AI about Heidi:

Free AI patient engagement software

Better patient engagement starts before the appointment and carries through after. Without adding to the admin load, Heidi keeps clinicians fully present.

Get Heidi free
Care beyond the visit

Send patients home with clarity

Patients retain more when they leave with a written summary from the visit. Heidi generates plain-language summaries that they can use as a reference. Fewer callbacks, better adherence, and more informed patients with patient engagement software like Heidi.

  • Produces patient-friendly summaries from the session.
  • Creates take-home documents in one click, so nothing gets overlooked.
  • Templates adapt to your style so all patients get the same clear structure.
Get Heidi free
Feature 1

Close the admin loop before it piles up

Follow-up tasks and patient instructions don’t manage themselves. Heidi handles what needs to happen next during the visit, so you can start the next day with a clear list and no backlogs.

  • End every visit with a completed note. No admin work after hours.
  • Generates the next-step documents on the spot from the same session.
  • Finalize notes in minutes with templates so nothing becomes a backlog.
Get Heidi free
Feature 2

Take pressure off front-desk teams

Heidi automates routine communication so teams spend less time on the phone and more on work that needs a human.

  • Sends automated appointment reminders to reduce no-shows.
  • Gives front desk teams full visit context before every call.
  • Routes incoming queries to the right person, with context already attached.
Get Heidi free
Feature 3

Keep follow-up care on track

Missed follow-ups cost continuity. Heidi builds the structure to prevent them.

  • Shared templates to standardize follow-up communication across teams. Patients get the same standard of care.
  • One-click push to your EMR so documents land in the record, not elsewhere.
  • Lets you dictate at the cursor for quick add-ons and fixes without reworking the whole note.
Get Heidi free
Feature 4

When patient engagement software creates more work than it saves

Most patient engagement software tools were built for administrators, not clinicians. The result is missed follow-ups, rushed referrals, and unfinished notes waiting long after the last patient leaves.

The visit ends, but the admin doesn’t

The appointment ends; the notes don’t. Admin follows clinicians into the gaps between patients, breaks, and personal time.

Missed follow-ups lose patients

When documentation runs long and admin piles up, follow-up tasks fall through the gaps. Patients disengage, and continuity of care suffers.

Front desk teams can’t keep up with calls

Appointment requests, prescription queries, referrals. Front desk fields all of it across multiple lines. Something always gets missed.

Bookings, reminders, and follow-ups in one place.

Heidi connects every patient touchpoint into a single workflow, so your team spends less time chasing and more time caring.

2.95 B

minutes transcribed

233.4M

clinical tasks created

129.3M

patient interactions supported by Heidi since launch

Reclaim your time today with free AI patient engagement software

Less time on admin means more time where it actually matters: with patients.

Get Heidi free
90% of clinicians report improved patient satisfaction with Heidi as their copilot
Eucalyptus Logo
Icon Group Logo
Cabrini Logo
Mater Logo
AEA Vets Logo
Greencross Vets Logo
Doctors Co
QLD Children Hospital
Tamaki Health
Greencross Vets
Kaiser
Eucalyptus Logo
Icon Group Logo
Cabrini Logo
Mater Logo
AEA Vets Logo
Greencross Vets Logo
Doctors Co
QLD Children Hospital
Tamaki Health
Greencross Vets
Kaiser
Eucalyptus Logo
Icon Group Logo
Cabrini Logo
Mater Logo
AEA Vets Logo
Greencross Vets Logo
Doctors Co
QLD Children Hospital
Tamaki Health
Greencross Vets
Kaiser
Eucalyptus Logo
Icon Group Logo
Cabrini Logo
Mater Logo
AEA Vets Logo
Greencross Vets Logo
Doctors Co
QLD Children Hospital
Tamaki Health
Greencross Vets
Kaiser

How the best patient engagement software works

Heidi works the way a well-run clinic does. Every patient interaction connected, every hand-off accounted for, every note where it needs to be.

1. Patient booked before you start

Let Heidi set up the document and patient structure before you walk in. You’re set up and ready to focus on the patient before the appointment begins.

Step 1

2. Visit documented while you listen


Begin the patient session and proceed as you normally would. Heidi processes the conversation in real-time so you stay focused on the person, not the screen.

Step 2

3. Follow-ups generated from one note


After the visit, let Heidi generate your documents and patient summaries directly from the note. One session’s context is needed for everything.

Step 3

4. Patients leave informed


Give patients clear next steps they can actually understand before they leave the visit. Send clear instructions and medications straight to their phone.

Step 4

5. After hours, still covered

Automated reminders and follow-up communications go out on schedule after the clinic closes. Set it during the visit, and Heidi takes care of the rest.

Step 4

Security built for healthcare, across every visit

Every patient interaction handled by Heidi is protected by local regulations from day one.
Visit Safety to learn more

No AI training using patient data

Heidi does not use any clinical conversation, notes, or personal health information to train its models. Your patient’s data is never shared, never sold.

Built to meet audits by design

The documentation trail is readily present when compliance reviews come around. Heidi maintains a clear and accurate record of every clinical interaction so you’re audit-ready even without preparation.

Validated to global standards

Heidi meets HIPAA, GDPR, the APP, PIPEDA, NHS, and local data regulations across regions. Wherever you are, the same security and safety apply.

Frequently asked questions about free AI patient engagement software

Questions about patient communication, privacy, workflows, and setup, answered clearly

Patient engagement software automates routine communication like appointment confirmations, reminders, and patient instructions to significantly reduce inbound call volume.

Heidi Comms handles this across channels so clinicians on the front desk are not chasing callbacks manually.