Yass Omar
Head of Legal and Regulatory Affairs•November 15, 2025
This accessibility statement applies to the entirety of the website domain and its content managed by Heidi Health, intending to ensure that all its features and information are accessible to everyone, including individuals with accessibility needs. This statement aligns with the principles outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, reflecting our commitment to creating a universally accessible digital environment.
Our efforts towards this goal mean that you should be able to:
For assistance in making your device more accessible, AbilityNet provides helpful advice tailored to individuals with disabilities.
Contact information
If you encounter any accessibility barriers or feel that we are not meeting accessibility requirements, please let us know by:
Should you require information on this website in an alternative format (accessible PDF, large print or audio recording), contact us using the details above.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) enforces the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are dissatisfied with our response to your accessibility concern, you may contact the Equality Advisory and Support Service (EASS) for further guidance.
Technical Information About This Website’s Accessibility
Heidi is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard or Web Content Accessibility Guidelines version 2.2 AA standard.
Improving Accessibility
Accessibility is considered during the design and development of every feature we add to Heidi. We internally test for accessibility, and complete usability testing with real users before releasing any feature to ensure that we meet the needs of our users. We are constantly improving our product to ensure optimal usability for all users.
Preparation of This Accessibility Statement
This statement was prepared on 08/04/24. The website was last tested on 11 November 2024 against the WCAG 2.1 AA standards by our design and development teams. This testing process focused on automated testing of the most viewed pages, supplemented by a thorough audit to ensure adherence to the WCAG 2.1 AA standard.