A neurosurgeon's best friend: Reducing stress and improving patient care with Heidi

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Dr. Gordan Grahovac is a Consultant Adult Neurosurgeon and Complex Spine Neurosurgeon at King’s College Hospital and in private practices in London Clinic and Kent. He specialises in complex spinal surgeries, minimally invasive procedures in the management of spinal canal stenosis, spondilolisthesis, lumbar and cervical disc herniations, spinal tumours, fractures, CSF leaks, thoracic disc herniations, and fractures. Dr. Grahovac’s focus is on delivering excellent patient care while managing a high-volume practice. However, the burden of detailed documentation often detracted from his time with patients and created mental fatigue.

Before adopting Heidi, Dr. Grahovac faced significant challenges that made it harder to focus on his patients’ needs.

Writing detailed, accurate operation notes for complex procedures was tedious, especially when dealing with multiple levels in spinal surgeries. The process was slow and required significant effort after each consultation.

The constant mental effort to recall all details from patient consultations added to an already stressful workload. Dr. Grahovac was finding it difficult to juggle the demands of complex surgeries with the need for flawless documentation.

Dr. Grahovac turned to Heidi Health to alleviate these challenges, to be able to allocate more time for patient consultations, and to capture true and more detailed patient clinical history. Heidi’s custom templates and ambient listening features were key to improving his efficiency.