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Heidi AI

Heidi. By your side.

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For the people who deliver care

Recommended for:

Registered Nurses Care PartnersCommunity SupportAllied Health PractitionersIntake TeamsGeneral PractitionersGeriatrician

Your duty of care, built in

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Heidi for aged care

Moments of care, completely handled

Heidi captures care as it happens. With documentation and guidance at the point of care, freeing up care teams for their most important work. Caring.

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Notes captured in the room, before you move on

Heidi listens to your visit and drafts the care note, incident report and family letter before you move on. Nothing is reconstructed from memory at the end of a shift.

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Care guidance when it counts

Clinical cited answers from your own policies and procedures instantly at the bedside or on a home visit. Flag the legislative and regulatory obligations and cite the next steps your protocol expects.

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Hands-free capture, wherever the round takes you

Remote clips to your lanyard, captures every client interaction hands-free, and keeps documenting even when the Wi-Fi drops. Notes are at your desktop when you’re back.

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Heidi is proven to help

59 mins

Of capacity released per clinician, per day.

81%

Of clinicians reported reduced cognitive load.

78%

Reported increased enjoyment at work.

Hear from aged care specialists already using Heidi

Read customer stories
“It has revolutionised the way that we work. Heidi delivers exactly what it promises. We love it.”

Rachel Hollis

General Manager, Clinical and People Services
“The 10 hours I’m saving a week has enabled me to do the things I love. It literally pays off what Heidi’s done.”

Justin Aniello

Metabolic and Aged Care Dietitian, APD
“Heidi saves me more than two weeks a year.”

Dr. Gihan de Mel

MBBS(Syd), BBioMedSc(Melb), FRACGP Specialist GP/Family Physician

Your day with Heidi

Context
Context
In practice

Every aged care template you need, made yours

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No need to start from scratch. Pick a template from our community and easily tailor it to match your workflow and style.
Care note

Heidi is your AI Care Partner, built for the way aged care clinicians actually work across facilities, home visits, and community settings. Across your shift, Heidi listens to your resident interactions and turns spoken observations into structured care notes, incident reports, and care plans, ready for your review before you move on. Access cited clinical answers at the bedside. Set up routine correspondence and follow-ups so families and care teams stay informed without pulling you out of care time. The documentation ends when the shift does.

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