Heidi Office Hours:
Your direct line to clarity

No more figuring it out alone. Drop in for direct guidance from our team:
‍
• Ask all your questions about Heidi (nothing's too basic or too complex).
‍
• Tailored advice on workflows, notes, and templates.
‍
• Work through your specific challenges, in real-time. No tickets, no waiting.

Now I don’t have to stay back after work to finish notes. You know when you were a kid coming home and you realise it’s the holidays? That’s what it’s like using Heidi.

Dr. Maureen Burke Image

Dr. Maureen Burke

Principal GP & Owner • The Village GP Black Rock

Based on reviews from

Heidi's got you covered

Everything you need for seamless clinical documentation

Walk out when your last patient leaves

Heidi captures, structures, and completes your notes, so you finish documentation during the visit.

Make eye contact, not screen contact

Heidi handles documentation, so you can focus entirely on your patient, the way you trained to.

One conversation. Every document you need

Heidi transforms your consultation into notes, referrals, summaries, and letters, all from a single source.

Consistent, quality documentation from every clinician

Standardise quality

Heidi ensures all your clinicians document like your best.

Patients who feel heard become patients for life

Patient loyalty

Heidi handles documentation, so providers can focus back on patient care.

Add patients without adding admin

Grow efficiently

Heidi finishes notes during consultations. No more overtime, no more transcription delays.

AI that makes clinicians love their job again

Heidi helps you recruit and keep your best talent by giving them the environment they actually want.

Standardise documentation across every specialty

Align departments

Heidi delivers consistent quality while adapting to each department's unique needs.

Scale patient capacity without scaling costs

Heidi eliminates the documentation bottlenecks that limit ROI.