TravelDoctor.ch: Dr. Cobuccio on AI, documentation, and clinical relief in everyday practice
Andres Hald
10. Dezember 2025•3 Minuten Lesezeit
TravelDoctor x Heidi at a glance
“The biggest benefit is really the time saving, because if I want to do more, I can do more in the same time.” – Dr. Ludovico Cobuccio, founder of TravelDoctor.ch and infectious disease specialist at Lausanne University Hospital
Key results:
Noticeable time savings in both hospital and private practice
Improved traceability through automatic to-do lists
Higher patient satisfaction thanks to better eye contact
Faster documentation of complex, multilingual cases
Reduced workload for doctors and residents
You may recognize these challenges:
Documentation duties take time and focus away from patient care
Dr. Ludovico Cobuccio is an infectious disease specialist at Lausanne University Hospital and founder of TravelDoctor.ch. After several years in research, including a project in Rwanda with the Swiss Tropical and Public Health Institute, he founded his own travel and tropical medicine practice in 2024.
His goal: to provide travelers with optimal medical care before, during, and after their trips, grounded in science. Together with his wife, a public health nursing specialist, he runs two sites (Bulle and Lausanne), offering both in-person and telemedicine consultations.
Challenges
The burden of documentation
“There is a huge administrative burden. I want to try to let my residents finish on time getting back home.”
Dr. Ludovico Cobuccio
Specialist in Infectious Diseases
In infectious disease care, extensive reports and documentation are part of the daily routine. Much of it is written on behalf of other departments, consuming time and energy. Dr. Cobuccio sought ways to reduce this documentation load and give his team back valuable time.
Multilingual consultations
“I do my consults in French, Italian, Portuguese, Spanish, and also English.”
Dr. Ludovico Cobuccio
Specialist in Infectious Diseases
Working in five languages, often switching mid-conversation, made accurate documentation difficult. Especially in telemedicine, this led to extra manual corrections and post-processing.
Data protection and system limitations
“What could really be a game changer is being able to really reassure people, especially in hospitals, that the data are safely stored on site in Switzerland.”
Dr. Ludovico Cobuccio
Specialist in Infectious Diseases
As a physician in a public university hospital, Dr. Cobuccio had to balance data protection, IT restrictions, and day-to-day clinical work. Previous AI tools lacked flexibility. Only Heidi could be seamlessly integrated into his workflow.
After experimenting with several other tools, he found in Heidi a solution that fundamentally improved his work, efficient, compliant, and designed for real medical practice.
Solution
Dr. Cobuccio discovered Heidi on LinkedIn and introduced it step by step, first in the hospital, then in his private practice, and later for telemedicine.
“What I really appreciate is the fact that the list of to-do tasks is built automatically.”
Dr. Ludovico Cobuccio
Specialist in Infectious Diseases
Favorite features:
Automatic to-do lists: Never forget a task again, Heidi generates action items directly from conversations.
Custom templates: For meetings, prescriptions, microbiology notes, or telemedicine sessions.
Flexible use: Accessible on laptop, mobile, or desktop, ready anywhere.
Impact
“We discuss about 20 to 25 cases in something like 20 to 25 minutes… and Heidi really helps me keep track of what’s going on.”
Dr. Ludovico Cobuccio
Specialist in Infectious Diseases
Key outcomes:
More time with patients: “I’m not staring at the screen anymore, I maintain eye contact again.”
Faster documentation: Especially for follow-up requests and prescriptions.
Reduced cognitive load: Through structured to-dos and automated summaries.
Improved teamwork: Residents benefit from consistent, high-quality records.
Accuracy across languages
“This helps Heidi to catch up the conversation.”
Heidi accurately captures and structures multilingual consultations, with solutions for different audio setups and transcription challenges.
Time savings and patient satisfaction
“The biggest benefit is really the time saving, because if I want to do more, I can do more in the same time.”
Dr. Ludovico Cobuccio
Specialist in Infectious Diseases
The focus is back on medicine, not on paperwork.
Unexpected benefit
More human connection: “A couple of patients told me they really like that I’m not constantly looking at the screen anymore.”
What’s next?
With Heidi, Dr. Cobuccio gains time, clarity, and closer patient relationships. Next steps include a potential pilot study in the infectious disease department at Lausanne University Hospital and further expansion into telemedicine workflows.
“If Heidi didn’t exist, it would really be a missed opportunity for medicine.”
