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Altera

Altera

Launch Heidi from inside Altera with the patient already in context, then write the finished note back to the chart for review and sign-off.

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Key Benefits

Launch from the patient record with patient and visit already in context, so there is no second login

Notes return to the chart as drafts for review and sign-off, and nothing already in the record is overwritten

One visit produces the note, the clinic letter and the discharge summary without rewriting a word

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About Altera integration with Heidi

 Overview

Altera trusts have spent years shaping their documentation standards around the chart. The chart is not the problem. The problem is the hour after the ward round, and the discharge summary that gets written from memory on a Friday afternoon.

Heidi launches from inside Altera with patient and visit context already loaded, transcribes the visit as it happens, and writes structured documentation back to the patient record. Clinicians review and sign off before anything is filed.

Available across inpatient and outpatient settings on Heidi Enterprise plans, and built for NHS trusts running Altera.

How does it work?

Once your trust is connected, Heidi sits inside the Altera workflow rather than beside it. A clinician opens Heidi from the patient record and the patient is already loaded. Heidi transcribes the visit, builds the note in the structure that team uses, and holds it for review. When the clinician is ready, the note goes back to Altera as a draft.

  • Launch in context: Heidi opens from the patient record with patient and visit details already loaded

  • Live transcription: Heidi transcribes what is said by everyone in the room, across multiple speakers and background noise

  • Structured write-back: documentation returns to the correct fields, saved as a draft for review and sign-off

  • Specialty templates: note structure follows the specialty and the clinician, not a single house format

  • Downstream documents: referral letters, clinic letters, operation notes and discharge summaries all come from the same visit

  • Controlled rollout: IT and clinical leadership pilot, monitor usage and scale within existing trust governance

Getting connected

Deployment runs through your trust's existing approval process and needs IT configuration on both sides.

  1. Talk to our team about which sites, specialties and settings you want in the first phase

  2. Your IT team completes the configuration and access approvals with us

  3. We run a pilot with a named clinical group and review usage before wider rollout

  4. Scale department by department, with usage reporting available to clinical leadership throughout

Pricing and plans

Free 14-day trial for new Heidi users. For current plan details, visit our pricing page.

The Altera integration is available on Heidi Enterprise plans. Contact our sales team to discuss pricing, licensing and deployment for your trust.

About Altera Digital Health

Altera Digital Health develops Sunrise, an acute electronic patient record deployed across around a dozen NHS trusts, alongside TouchWorks for ambulatory care. Altera was formed from the Allscripts hospital and large physician practice business, and its systems remain in active use across acute and outpatient settings in England.

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Table of Contents

  • Overview

  • How does it work?

  • Getting connected

  • Pricing and plans

  • About Altera Digital Health

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