Practice Meeting (Attendees to state names before speaking)

Specialty: General Practitioner Meeting Overview Date & Time: 1 November 2024, 09:00 - 10:30 Location: Practice Meeting Room Attendees: Dr. Sarah Chen, Dr. Michael Lee, Practice Manager Eleanor Vance, Receptionist Chloe Davies, Associate Agenda & Discussion 1. Clinical Governance & Patient Safety Discussion focused on the recent rise in influenza cases and the importance of adhering to the updated vaccination protocol. A minor incident regarding a medication dispensing error was reviewed, with a reminder to all staff about double-checking prescriptions. Safeguarding training refreshers were scheduled for December. 2. Practice Operations & Staffing Review of the new online booking system, noting initial positive feedback from patients. Dr. Lee requested annual leave for the last two weeks of December, which was approved. Recruitment for a new practice nurse is progressing, with interviews scheduled for next week. IT reported ongoing issues with the outdated patient management software, and a budget proposal for an upgrade was presented. 3. Business & Finance Partnership decisions included an agreement to invest in new diagnostic equipment for minor procedures, with a projected cost analysis. Expenses for Q3 were reviewed, showing an increase in utility costs. Billing updates confirmed the successful implementation of the new private consultation fee structure. Strategic planning for expanding evening clinics was discussed, with a survey to be sent to patients. 4. Any Other Business (AOB) Discussion regarding the upcoming Christmas social event for staff, with Eleanor Vance volunteering to coordinate. Decisions & Voting Decision: Approved the purchase of new diagnostic equipment for minor procedures. Decision: Approved Dr. Lee's annual leave request for the last two weeks of December. Action Plan (To-Do List) Action Item: WHO: Eleanor Vance WHAT: Circulate the updated influenza vaccination protocol to all clinical staff and ensure compliance. WHEN: By 8 November 2024 Action Item: WHO: Dr. Sarah Chen WHAT: Prepare a detailed budget proposal for the new patient management software upgrade. WHEN: By 15 November 2024 Action Item: WHO: Chloe Davies WHAT: Draft and send out the patient survey regarding expanded evening clinics. WHEN: By 10 November 2024 Next Meeting Proposed Date: 15 November 2024 Agenda Items for Next Time: Review of patient survey results; detailed discussion on new diagnostic equipment procurement; progress update on practice nurse recruitment.