How Hong Kong Foot Clinic streamlined complex care with Heidi
September 12, 2025•7 min read
Customer Story
Alison Rooney
Hong Kong Foot Clinic
Hong Kong Foot Clinic x Heidi at a glance
"With Heidi, I no longer worry about what I might forget. Every detail is captured, and I can give patients clear, reliable instructions without relying on paper notes or memory. It’s a game changer for complex cases and follow-up care." - Alison Rooney, Senior Podiatrist at Hong Kong Foot Clinic
Key outcomes:
- Saved 10–15 minutes per patient by reducing admin burden and reliance on memory
- Improved note quality and clinical completeness, ensuring accurate, traceable records
- Enhanced continuity of care, with clear documentation and shared follow-up across appointments
- Elevated patient communication, with digital exercise plans and instructions emailed directly
Read on if you might also be experiencing:
- Difficulty recalling details from complex or lengthy consultations
- Lost or inconsistent patient instructions due to paper-based notes
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