This Physio from Queensland, Australia, Writes Notes While Providing Hands-On Treatment, Using Heidi’s SOAP Template

Physiotherapist, Gil Jelin, would regularly stay late at the clinic to complete her daily case notes. But, Heidi empowered Gil to banish after-hours work entirely—achieving a level of work-life balance she never thought was possible.

With Heidi’s AI medical scribe now being used in 50+ countries, we’re interviewing users to provide real-world examples of how our ground-breaking technology is changing the lives of healthcare clinicians for the better.

One of our recent interviews was with Gil Jelin, a physiotherapist working in a solo private practice in Queensland, Australia.

In the interview, Gil explains how she uses Heidi’s AI medical scribe and SOAP notes templates, allowing her to get the majority of her documentation completed while providing hands-on treatment.

For Gil, a busy mother of two young children, the changes this has brought to both her personal and work life have been tremendous.

Gil would regularly have a large pile of notes to write at the end of each day. Considering her clinical appointments often ran overtime, she usually had no option other than to stay at the clinic late, doing her notes to ensure she was prepared for the next day.

But with Heidi—everything changed.

Gil now uses Heidi’s AI medical scribe and SOAP notes templates to record and collate information during appointments. Then, she clicks ‘generate,’ and after a quick review, the note is ready to go into the patient’s medical record.

This means Gil now only spends a small amount of time consolidating her documentation at the end of each day. The result is that she now gets home to her kids on time, every day.