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Customer Spotlight

Real-world examples of how Heidi is empowering clinicians to do what they do best.
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A better way to practice medicine: My Emergency Doctor and Heidi partnership reshaping healthcare

Heidi Team

April 17, 2025•7 min read

Say hello to your AI medical scribe

Smarter notes, better care

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Customer profile

Alex Hwong-Ruey Leow

Consultant Gastroenterologist and Hepatologist

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Customer Story
More than 1,000 hours of clinical admin reclaimed: Heidi at Gastrocare4U

Heidi Team

May 25, 2026•Case study•Listen
Customer profile

Jane McNae

Veterinary Surgeon & Certified Rehabilitation Therapist

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Customer Story
How Dr Jane McNae cut five hours of weekend admin

Heidi Team

May 12, 2026•Case study•Listen
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Customer Story
How Kennedy White Orthopedic Center eliminated close to $450,000 in annual transcription costs

Heidi Team

April 24, 2026•1 min read•Listen
Customer profile

AYS (Access Your Support)

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Customer Stories
From admin overload to participant impact: Heidi at Access Your Supports

Heidi Team

April 16, 2026•Case study•Listen
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Customer Stories
How Magdalen Medical Practice Reclaimed Capacity, Reduced Staff Costs, and Put the Joy Back Into General Practice

Heidi Team

April 7, 2026•Case study
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Customer Story
How OneCare Vermont is giving rural primary care clinicians their evenings back

Heidi Team

April 6, 2026•Case study
  • Bringing Care to the Patient: How Dr. Lee Bee Uses Heidi to Power Mobile Wound Care Across the U.S.
  • J. Flowers Health Institute × Heidi: Lifting the Cognitive Load in Complex Behavioral Care
  • Veterinary Burnout to Balance: Heidi at Greencross Vet Hospital
  • “Patient engagement is taken to a different level” says interventional cardiologist, Dr. Rajesh Nambiar
  • How Dr. Jenna McCarthy brought presence back to fertility care with Heidi
  • Scaling evidence-based allied health: Connect2Care’s experience with Heidi
  • How Heidi Health Transformed Clinical Documentation at Harley Street Hearing
  • How Heidi Health’s AI Scribe Enhanced Specialist Care at The Forbury Clinic
  • How Dr Louise Nott at Icon Cancer Centre reclaimed patient presence and sped care with Heidi
  • Beth Israel Lahey Health: Impact Assessment
  • From call volume chaos to capacity freedom
  • Supporting Staff in High-Pressure Roles: Citipointe College’s Experience with Heidi
  • The calm in the chaos: Imogen’s story of reclaiming time with Heidi in Hong Kong
  • How dietitian Justin Aniello uses Heidi to scale a solo practice sustainably
  • A Smarter Rhythm for Cardiology: Dr. Patel on the Future of AI-Driven Documentation
  • Done by 5PM: How a Rural Colorado Health System Is Redefining Provider Wellbeing and Access with AI
  • Modern Orthopedic Documentation, Personalized: How Dr. Ben Albert Uses Heidi to Lead a Smarter Practice
  • Rethinking Ortho Documentation at Scale: St. Cloud Orthopedics’ Playbook for AI Scribing
  • Calcagno Pediatrics’ Playbook for AI Scribing
  • Empowering Modern General Practice with Ambient Voice Technology: Frome Medical Centre's Partnership with Heidi Health
  • “We Can’t Live Without It Now” How Heidi Health Transformed Record Keeping, Compliance, and Patient Experience at Crescent Lodge Dental
  • High Country Behavioral Health: How an AI Scribe Became a Cultural Shift
  • A New Era of Nursing at Legacy Medical
  • 87% adoption across 275 Airrosti providers using Heidi
  • From Burnout to Breakthrough: How Heidi Transformed Documentation for Shane Grindle
  • Dr Dea Bonello’s story: Bringing efficiency and focus back to veterinary practice
  • How clinical psychologist Dr Siew Soon uses Heidi to transform therapy documentation in Singapore
  • Empowering multilingual care in Singapore: How Dr Alexander Ho uses Heidi to elevate patient communication
  • Cedar Recovery: Heidi's Impact on Addiction Treatment
  • MaineGeneral Health
  • Over 1 Million Minutes Transcribed at GI Alliance with Heidi Health
  • Real-Time Capture for Real Psychiatric Workflows: Dr. Olele’s Experience
  • How Hong Kong Foot Clinic streamlined complex care with Heidi
  • Rethinking Pediatric Rheumatology Notes: Dr. Tommy Gerschman’s Case for AI Scribing
  • From midnight notes to real-time records: How AI transformed one GP’s workflow
  • Heidi and Tāmaki Health: Empowering culturally diverse care
  • How The Hummingbird Centre reclaimed clinician time and joy with Heidi AI
  • Empowering Mental Health Clinicians: Dr James Woolley's Success with Heidi
  • This Ottawa Psychologist Saves 10+ Hours a Week on Notes - Here’s How
  • A new era in paediatric care: Dr. Catherine Skellern’s experience with Heidi
  • Winning back time: Performe’s journey to streamlined patient care with Heidi
  • "The best thing since sliced bread" - Meadowbank Family Doctors’ journey with Heidi
  • Accelerating occupational therapy care with Heidi's AI
  • A doctor's journey: Combining care with technology
  • Hawse Health: 2 hours saved & 2 more patients seen per day with Heidi
  • Enhancing ENT patient care with AI documentation
  • 10.3x ROI and improved patient care at Advanced Urology with Heidi
  • How Heidi transformed a veterinary specialist's workflow
  • Revolutionising ADHD care - How Heidi became indispensable at Divergence
  • "From typing furiously to being present": Why one of Indiana’s largest multi-specialty behavioral health groups chose Heidi"
  • How psychiatrist, Dr Tony Fernando, reduced his work day by 2 hours using Heidi
  • From 30 years of note-taking fatigue to clinical freedom: Dr. Olga Lavalle's story
  • Reducing cognitive load to improve patient outcomes | Dr. Meera Rajah
  • AI-driven documentation saves 4-5 hours weekly for SANA Physiotherapy
  • Reclaiming time and focus: The impact of Heidi at a busy London GP practice
  • Precision and efficiency in cosmetic surgery: Dr. Bloom’s experience with Heidi
  • From admin days to creative Fridays: Dyslexia-friendly workflow with Heidi
  • Reclaiming patient connection: Dr Falayi’s story of efficiency and empathy
  • How Heidi gave Dr. Theresa 1 hour back every day
  • Efficient documentation, happier patients: The impact of Heidi at Kinetic Physio
  • How Heidi Remote moves with Dr. Paul Hacker through a day of community palliative care
  • A better way to practice medicine: My Emergency Doctor and Heidi partnership reshaping healthcare
  • Priority Physicians reduce charting time by 70% with Heidi
  • A neurosurgeon's best friend: Reducing stress and improving patient care with Heidi
  • How Heidi is helping Dr. Nick save time and improve patient care in Emergency departments all across Australia
  • How Heidi helped Emmah Madondo regain time for patient care and study
  • Nourish Family Nutrition & Therapy recovers $10,000 in lost clinical time using Heidi
  • How Fountain Vitality boosted provider productivity with AI