Dr. Jono O'Sullivan Scott
Clinical Specialist
Cheryl Saw
Hardware Product Marketer
Tim Wang
Hardware Engineer
Join the Remote team as they discuss Remote, the first AI microphone built exclusively for Heidi scribing - a lightweight, all-day wearable that feeds Heidi better audio wherever care happens. It doesn’t work with anything else - by design. Pair once, clip on, press to start. Heidi does the rest.
Schedule
Content
What's covered
→ What is Heidi Remote (and when to use it) What Remote is (and isn't), best-fit environments, and how it works with Heidi scribing. → Pairing, setup & starting a session: Guided onboarding, BLE pairing, firmware updates, one-button start/pause/stop, and in-app controls. → Sync & transfer (and how to go faster): Bluetooth sync, Wi-Fi hotspot transfer, and USB-C for desktop. → Device status, troubleshooting & support: LED meanings, disconnection fixes, reset & recovery. → Live Q&A: Bring your setup questions — we'll work through them live. These weekly webinar are exclusively for customers who have received (or are about to receive) Remote. We’ll cover setup, core workflows, and the biggest “gotchas” so you can use your Remote smoothly and reliably across clinical days.