Consistent, quality documentation from every clinician
Heidi ensures all your clinicians document like your best.
Professional standards, practice-wide
Shared templates for everyone
Create frameworks that every provider uses. Consistent structure, complete information, professional language.
Personal voice, professional standard
Each provider's notes sound like them, but better. No generic templates, no rushed documentation.
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Update standards instantly
Change guidelines practice-wide with one click. No training sessions, no hoping everyone remembers.
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Tailor Heidi’s output to match your system of record for seamless note and documentation transfer.
Set templates for any document required and attach to the patient record. Ask Heidi to personalise to the patient, diagnosis, care plan or referring partner.
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Select preferences, languages and save snippets to produce perfect notes, every time. Add your specific turns of phrase and embed your preferences with find and replace.
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Integrate Heidi whichever way suits your system best.
Light touch, plug and play. With minimal engineering investment, it’s perfect for your first step with Heidi.
Embed Heidi end-to-end across your entire system. Perfect for desktop systems with deeper technical requirements.
Quality control that works in practice
Formats your words into a clear note for quick review and sign-off.
Automatically match to findings and apply the right ICD-10 or SNOMED terms.
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Build templates together and keep everyone aligned. Share with specific team members or make available org-wide.
Link encounters to show treatment patterns and history for better clinical decisions.
Maintains consistent terminology and corrects speciality-specific terms automatically.
Configure retention periods, enable patient consent controls, and maintain audit trails. Built for GDPR, HIPAA, and regional privacy standards.
Comply with global safety and security standards.
Processing a medical encounter is just about the most private thing an AI can do. So we’ve wrapped Heidi in best-in-class privacy standards.
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Real clinics, real results
Standardised pre-op assessments, operative notes, and post-surgical care plans. Every procedure documented to the same high standard regardless of surgeon.
Consistent triage documentation and treatment protocols. Clear handoffs between shifts with complete clinical picture every time.
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Detailed consultation reports and treatment recommendations. Professional documentation that builds referral relationships with GP's.
Questions & answers
Everything you need to know about Heidi
Heidi standardises documentation across clinicians and departments with shared templates and structured note formats. This reduces variability and improves the consistency of patient records, supporting quality improvement initiatives. The platform's community templates provide proven frameworks for various specialties and use cases.
Standardised documentation ensures complete, accurate records, improves patient safety, and enhances communication between providers. Heidi supports continuous quality improvement through consistent note structures, reducing errors and improving care coordination across teams and departments.
Heidi offers features like audit trails, version control, and required fields that ensure documentation is complete and compliant with regulatory standards. The platform follows strict usage policies and maintains comprehensive security compliance to support audit readiness and regulatory requirements.
Yes. Heidi supports specialty-specific templates while maintaining organisation-wide documentation standards, ensuring flexibility without compromising quality. Whether generating discharge summaries for hospital medicine or nursing care plans for bedside care, the platform maintains consistent quality across specialties.
Heidi allows creation of customized templates with predefined sections and compliance checks tailored to specialty workflows. The platform's Document templates and Note templates can be adapted for different specialties while maintaining comprehensive compliance with HIPAA, NHS, GDPR, ISO 27001, SOC 2 Type II, PIPEDA, and APP standards.
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