How does Heidi support patient-centered care during consultations?

Heidi reduces screen time by automatically generating structured notes as the clinician listens to the patient. This technology helps providers maintain eye contact, focus on patient concerns, and deliver true patient-centered care without the distraction of manual documentation. The platform can generate patient intake forms and after-visit summaries that enhance patient communication.

Why is patient-centered care important for healthcare providers?

Patient-centered care builds trust and improves health outcomes by respecting patient needs and preferences. Heidi supports this approach by reducing documentation distractions during consultations, allowing clinicians to be fully present for their patients. This enhanced focus leads to better diagnostic accuracy and stronger therapeutic relationships.

How does Heidi help maintain continuity in patient-centered care?

Heidi links prior consult notes, histories, and documents directly into the current session through its Context feature. Clinicians can see the patient's full story without changing systems or tabs, supporting consistent, informed care that builds on previous encounters and treatment plans.

Who is responsible for delivering patient-centered care with Heidi?

Clinicians remain fully responsible for providing patient-centered care. Heidi enables this by handling documentation in the background, letting providers focus on communication, clinical decision-making, and building therapeutic relationships. The AI serves as a documentation assistant, never replacing clinical judgment or patient interaction.

How does Heidi ensure accurate documentation of nuanced patient interactions?

Heidi uses real-time, multi-language transcription supporting over 110 languages and context-aware structuring to accurately record both clinical details and patient cues. The platform can generate nursing care plans and detailed progress notes that capture the full spectrum of patient interactions. All data is encrypted in transit and at rest, with comprehensive compliance to HIPAA, NHS, GDPR, ISO 27001, SOC 2 Type II, PIPEDA, and APP standards.

Patient focus

Make eye contact, not screen contact

Heidi handles documentation, so you can focus entirely on your patient, the way you trained to.

Try it now

an illustration of a note next to a prescription form .

Focus your attention where it matters most

Maintain eye contact

Never break focus to type or take notes. Stay fully engaged while Heidi captures every clinical detail automatically.

an illustration of a transcript with a microphone icon .

Understands your whole consult

Notice subtle signs, body language, and emotional cues that matter for diagnosis. Use the clinical skills you trained years to develop.

an illustration of a document that says context and file attachments

Build real connection

Create trust and rapport by being present. Patients feel truly heard when you're not splitting focus between them and a screen.

a phone with a microphone and a soap note on it .

Built to make your expertise shine

Structure notes as you speak

Formats your words into a clear note for quick review and sign-off.

Control your dictation as you go

Pause and resume dictation or use shortcuts and snippets to stay on track.

Find past consults fast

Search by keywords to locate specific encounters and consultation types instantly.

Connect patient history

Link encounters to show treatment patterns and history for better clinical decisions.

Templates that fit how you work

Build custom formats that match your specialty's requirements and personal style.

Document in any language you need

Communicate with patients in their preferred language while maintaining documentation in yours.

Focus your attention where it matters most

Maintain eye contact

Never break focus to type or take notes. Stay fully engaged while Heidi captures every clinical detail automatically.

Understands your whole consult

Notice subtle signs, body language, and emotional cues that matter for diagnosis. Use the clinical skills you trained years to develop.

Build real connection

Create trust and rapport by being present. Patients feel truly heard when you're not splitting focus between them and a screen.

“I feel more relaxed with my private patients because I don’t have to think about the documentation."

Aman Khanna, ENT Surgeon

Built to make your expertise shine

Structure notes as you speak

Formats your words into a clear note for quick review and sign-off.

Control your dictation as you go

Pause and resume dictation or use shortcuts and snippets to stay on track.

Find past consults fast

Search by keywords to locate specific encounters and consultation types instantly.

Connect patient history

Link encounters to show treatment patterns and history for better clinical decisions.

Templates that fit how you work

Build custom formats that match your specialty's requirements and personal style.

Document in any language you need

Communicate with patients in their preferred language while maintaining documentation in yours.

Works across specialties

See how clinicians use Heidi in practice

For psychologists

Maintain presence during sensitive conversations. Capture session notes while staying emotionally available to your clients.

For emergency specialists

Stay focused on critical assessments in high-pressure situations. Document clearly while managing multiple urgent cases simultaneously.

For general practice

Build stronger relationships during brief consultations. Give full attention to complex presentations while maintaining thorough documentation.

Practice medicine. Not documentation.

Heidi handles the notes, so you can handle the care.

See the difference