While some of us don’t remember how we functioned before AI, physicians like Nancy Cibotti would probably tell you the stress of the clinical day pre-AI is hard to forget.
For most of her career, Cibotti, a primary-care physician and CMIO of Heidi, would spend dozens of hours each week gathering data, studying discharge summaries, reviewing images, taking notes and double-checking information. On top of seeing 20 patients per day.
“Before I even step into the room I'm sort of reviewing quickly ... everything that's happened to that patient since the last time I saw them,” she told Tom Foley, who moderated her 30-minute session for Healthcare NOW Radio’s AI in Action: Real-World Healthcare AI Deployments virtual event. “Then … as I'm talking to the patient I'm frantically typing on the computer trying to take notes during the course of the visit or looking up information that maybe I have missed.”
After the visit, Cibotti would stay late to finish her notes.
“Typically, on a Friday night, I wouldn't get home any sooner than 7 o'clock because I had all these notes to complete,” she said. “And if I didn't complete them on Friday, I'd be spending my Saturday morning on them.”
Ambient AI transformed Cibotti’s entire clinical and personal life, starting with her weekends.
