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Customer Spotlight

Real-world examples of how Heidi is empowering clinicians to do what they do best.
Heidi and PHYX logo
How Heidi Powers a New Kind of Physiotherapy Practice at PHYX in Hong Kong

Heidi Team

22 July 2026•10 min read
Customer profile

Dr Annie Liau Fui Vun

Consultant Paediatrician

Dr Annie Liau Fui Vun
Customer Story
"A lifesaver": How Heidi transforms complex developmental sessions

Heidi Team

August 6, 2026•5 min read•Listen
Heidi and PHYX logo
Customer Story
How Heidi Powers a New Kind of Physiotherapy Practice at PHYX in Hong Kong

Heidi Team

July 22, 2026•10 min read•Listen
Customer profile

Vicky Lo

Clinic Owner and Speech Language Pathologist

Vicky Lo from STEPS Therapies
Customer Story
From manual note-taking to scalable care: how STEPS Therapies in Okinawa, Japan, freed up time to grow with Heidi

Heidi Team

22 July 2026•7 min read•Listen
Customer profile

Deborah Hawthorne

Consultant Pharmacist

Deb Hawthorne
Customer Story
Driving 1,000km a week and still home for the kids: How Heidi gave a rural pharmacist her evenings back

Heidi Team

June 24, 2026•7 min read•Listen
Customer profile

Dr. Anthony Leong

Veterinary Cardiologist

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Customer Story
Same-day reports, every day: how a Veterinary Cardiologist changed the way specialist referral letters get done

Heidi Team

24 June 2026•6 min read•Listen
Customer profile

Dr. Yee Sze-Voon

Consultant Neurosurgeon

Article placeholder image
Customer Story
Nothing left to memory: how a consultant neurosurgeon documents new cases with Heidi

Heidi Team

14 June 2026•5 min read•Listen
  • "A lifesaver": How Heidi transforms complex developmental sessions
  • How Heidi Powers a New Kind of Physiotherapy Practice at PHYX in Hong Kong
  • From manual note-taking to scalable care: how STEPS Therapies in Okinawa, Japan, freed up time to grow with Heidi
  • Driving 1,000km a week and still home for the kids: How Heidi gave a rural pharmacist her evenings back
  • Same-day reports, every day: how a Veterinary Cardiologist changed the way specialist referral letters get done
  • Nothing left to memory: how a consultant neurosurgeon documents new cases with Heidi
  • How Heidi Enhanced the Patient Conversation at TSquared Health
  • More than 1,000 hours of clinical admin reclaimed: Heidi at Gastrocare4U
  • More than 1,000 hours of clinical admin reclaimed: Heidi at Gastrocare4U
  • How Dr Jane McNae cut five hours of weekend admin
  • How Dr Jane McNae cut five hours of weekend admin
  • A Game Changer for Women’s Health Physiotherapy
  • How Heidi Remote moves with Dr. Paul Hacker through a day of community palliative care
  • From admin overload to participant impact: Heidi at Access Your Supports
  • How Andrea Chong reduced mental load and gained back a full day each week with Heidi
  • How Rob Aldridge streamlined counselling documentation and increased student trust with Heidi
  • How Dr Anthony Goh Brought Order to Complex Dental Consultations with Heidi
  • How Dr Alan managed complex haematology workflows and stayed present with patients using Heidi
  • How Dr Alan managed complex haematology workflows and stayed present with patients using Heidi
  • How Magdalen Medical Practice Reclaimed Capacity, Reduced Staff Costs, and Put the Joy Back Into General Practice
  • Veterinary Burnout to Balance: Heidi at Greencross Vet Hospital
  • Scaling evidence-based allied health: Connect2Care’s experience with Heidi
  • How Heidi Health Transformed Clinical Documentation at Harley Street Hearing
  • How Heidi Health’s AI Scribe Enhanced Specialist Care at The Forbury Clinic
  • How Dr Louise Nott at Icon Cancer Centre reclaimed patient presence and sped care with Heidi
  • From call volume chaos to capacity freedom
  • Supporting Staff in High-Pressure Roles: Citipointe College’s Experience with Heidi
  • The calm in the chaos: Imogen’s story of reclaiming time with Heidi in Hong Kong
  • How dietitian Justin Aniello uses Heidi to scale a solo practice sustainably
  • “We Can’t Live Without It Now” How Heidi Health Transformed Record Keeping, Compliance, and Patient Experience at Crescent Lodge Dental
  • Empowering Modern General Practice with Ambient Voice Technology: Frome Medical Centre's Partnership with Heidi Health
  • Dr Dea Bonello’s story: Bringing efficiency and focus back to veterinary practice
  • How clinical psychologist Dr Siew Soon uses Heidi to transform therapy documentation in Singapore
  • Empowering multilingual care in Singapore: How Dr Alexander Ho uses Heidi to elevate patient communication
  • Keeping care personal in a multilingual world
  • Real-Time Capture for Real Psychiatric Workflows: Dr. Olele’s Experience
  • How Hong Kong Foot Clinic streamlined complex care with Heidi
  • Rethinking Pediatric Rheumatology Notes: Dr. Tommy Gerschman’s Case for AI Scribing
  • From midnight notes to real-time records: How AI transformed one GP’s workflow
  • Heidi and Tāmaki Health: Empowering culturally diverse care
  • How The Hummingbird Centre reclaimed clinician time and joy with Heidi AI
  • Empowering Mental Health Clinicians: Dr James Woolley's Success with Heidi
  • This Ottawa Psychologist Saves 10+ Hours a Week on Notes - Here’s How
  • A new era in paediatric care: Dr. Catherine Skellern’s experience with Heidi
  • Winning back time: Performe’s journey to streamlined patient care with Heidi
  • "The best thing since sliced bread" - Meadowbank Family Doctors’ journey with Heidi
  • Accelerating occupational therapy care with Heidi's AI
  • A doctor's journey: Combining care with technology
  • Hawse Health: 2 hours saved & 2 more patients seen per day with Heidi
  • Enhancing ENT patient care with AI documentation
  • 10.3x ROI and improved patient care at Advanced Urology with Heidi
  • How Heidi transformed a veterinary specialist's workflow
  • Revolutionising ADHD care - How Heidi became indispensable at Divergence
  • "From typing furiously to being present": Why one of Indiana’s largest multi-specialty behavioral health groups chose Heidi"
  • How psychiatrist, Dr Tony Fernando, reduced his work day by 2 hours using Heidi
  • From 30 years of note-taking fatigue to clinical freedom: Dr. Olga Lavalle's story
  • Reducing cognitive load to improve patient outcomes | Dr. Meera Rajah
  • AI-driven documentation saves 4-5 hours weekly for SANA Physiotherapy
  • Reclaiming time and focus: The impact of Heidi at a busy London GP practice
  • Precision and efficiency in cosmetic surgery: Dr. Bloom’s experience with Heidi
  • From admin days to creative Fridays: Dyslexia-friendly workflow with Heidi
  • Reclaiming patient connection: Dr Falayi’s story of efficiency and empathy
  • How Heidi gave Dr. Theresa 1 hour back every day
  • Efficient documentation, happier patients: The impact of Heidi at Kinetic Physio
  • A better way to practice medicine: My Emergency Doctor and Heidi partnership reshaping healthcare
  • Priority Physicians reduce charting time by 70% with Heidi
  • A neurosurgeon's best friend: Reducing stress and improving patient care with Heidi
  • How Heidi is helping Dr. Nick save time and improve patient care in Emergency departments all across Australia
  • How Heidi helped Emmah Madondo regain time for patient care and study
  • Nourish Family Nutrition & Therapy recovers $10,000 in lost clinical time using Heidi
  • How Fountain Vitality boosted provider productivity with AI
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