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Customer Spotlight

Real-world examples of how Heidi is empowering clinicians to do what they do best.
Customer profile background

Deborah Hawthorne

Consultant Pharmacist

Deb Hawthorne
Driving 1,000km a week and still home for the kids: How Heidi gave a rural pharmacist her evenings back

Heidi Team

24 June 2026•7 min read
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Heidi x MATTER
An hour and a half back, every day: Heidi at MATTER

Heidi Team

25 August 2026•9 min read•Listen
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One to two hours back, every single day: how Old Machar Medical Practice changed the shape of its working day

Giulia Pedrazzini

19 August 2026•3 min read•Listen
Heidi x Amazing Hearing
From efficiency to better care: Amazing Hearing's experience with Heidi

Heidi Team

7 August 2026•6 min read•Listen
Customer profile

Dr Annie Liau Fui Vun

Consultant Paediatrician

Dr Annie Liau Fui Vun
"A lifesaver": How Heidi transforms complex developmental sessions

Heidi Team

6 August 2026•5 min read•Listen
Heidi and PHYX logo
How Heidi Powers a New Kind of Physiotherapy Practice at PHYX in Hong Kong

Heidi Team

22 July 2026•10 min read•Listen
Heidi x Walsall healthcare
Customer Stories
Case Study: Walsall Healthcare NHS Trust

Heidi Team

21 July 2026•2 min read•Listen
  • An hour and a half back, every day: Heidi at MATTER
  • One to two hours back, every single day: how Old Machar Medical Practice changed the shape of its working day
  • From efficiency to better care: Amazing Hearing's experience with Heidi
  • "A lifesaver": How Heidi transforms complex developmental sessions
  • How Heidi Powers a New Kind of Physiotherapy Practice at PHYX in Hong Kong
  • Case Study: Walsall Healthcare NHS Trust
  • Driving 1,000km a week and still home for the kids: How Heidi gave a rural pharmacist her evenings back
  • More than 1,000 hours of clinical admin reclaimed: Heidi at Gastrocare4U
  • How Dr Jane McNae cut five hours of weekend admin
  • How Heidi Remote moves with Dr. Paul Hacker through a day of community palliative care
  • From admin overload to participant impact: Heidi at Access Your Supports
  • How Magdalen Medical Practice Reclaimed Capacity, Reduced Staff Costs, and Put the Joy Back Into General Practice
  • Veterinary Burnout to Balance: Heidi at Greencross Vet Hospital
  • Scaling evidence-based allied health: Connect2Care’s experience with Heidi
  • How Heidi Health Transformed Clinical Documentation at Harley Street Hearing
  • How Heidi Health’s AI Scribe Enhanced Specialist Care at The Forbury Clinic
  • How Dr Louise Nott at Icon Cancer Centre reclaimed patient presence and sped care with Heidi
  • From call volume chaos to capacity freedom
  • Supporting Staff in High-Pressure Roles: Citipointe College’s Experience with Heidi
  • The calm in the chaos: Imogen’s story of reclaiming time with Heidi in Hong Kong
  • How dietitian Justin Aniello uses Heidi to scale a solo practice sustainably
  • “We Can’t Live Without It Now” How Heidi Health Transformed Record Keeping, Compliance, and Patient Experience at Crescent Lodge Dental
  • Empowering Modern General Practice with Ambient Voice Technology: Frome Medical Centre's Partnership with Heidi Health
  • Case Study: The Edinburgh Practice
  • Dr. Hope Ward Launceston Medical Centre - Case Study
  • Case Study: Vets for Pets Worcester
  • Dr Dea Bonello’s story: Bringing efficiency and focus back to veterinary practice
  • How clinical psychologist Dr Siew Soon uses Heidi to transform therapy documentation in Singapore
  • Empowering multilingual care in Singapore: How Dr Alexander Ho uses Heidi to elevate patient communication
  • Real-Time Capture for Real Psychiatric Workflows: Dr. Olele’s Experience
  • How Hong Kong Foot Clinic streamlined complex care with Heidi
  • Rethinking Pediatric Rheumatology Notes: Dr. Tommy Gerschman’s Case for AI Scribing
  • From midnight notes to real-time records: How AI transformed one GP’s workflow
  • Heidi and Tāmaki Health: Empowering culturally diverse care
  • How The Hummingbird Centre reclaimed clinician time and joy with Heidi AI
  • Empowering Mental Health Clinicians: Dr James Woolley's Success with Heidi
  • This Ottawa Psychologist Saves 10+ Hours a Week on Notes - Here’s How
  • A new era in paediatric care: Dr. Catherine Skellern’s experience with Heidi
  • Winning back time: Performe’s journey to streamlined patient care with Heidi
  • "The best thing since sliced bread" - Meadowbank Family Doctors’ journey with Heidi
  • Accelerating occupational therapy care with Heidi's AI
  • A doctor's journey: Combining care with technology
  • Hawse Health: 2 hours saved & 2 more patients seen per day with Heidi
  • Enhancing ENT patient care with AI documentation
  • 10.3x ROI and improved patient care at Advanced Urology with Heidi
  • How Heidi transformed a veterinary specialist's workflow
  • Revolutionising ADHD care - How Heidi became indispensable at Divergence
  • "From typing furiously to being present": Why one of Indiana’s largest multi-specialty behavioral health groups chose Heidi"
  • How psychiatrist, Dr Tony Fernando, reduced his work day by 2 hours using Heidi
  • From 30 years of note-taking fatigue to clinical freedom: Dr. Olga Lavalle's story
  • Reducing cognitive load to improve patient outcomes | Dr. Meera Rajah
  • AI-driven documentation saves 4-5 hours weekly for SANA Physiotherapy
  • Reclaiming time and focus: The impact of Heidi at a busy London GP practice
  • Precision and efficiency in cosmetic surgery: Dr. Bloom’s experience with Heidi
  • From admin days to creative Fridays: Dyslexia-friendly workflow with Heidi
  • Reclaiming patient connection: Dr Falayi’s story of efficiency and empathy
  • How Heidi gave Dr. Theresa 1 hour back every day
  • Efficient documentation, happier patients: The impact of Heidi at Kinetic Physio
  • A better way to practice medicine: My Emergency Doctor and Heidi partnership reshaping healthcare
  • Priority Physicians reduce charting time by 70% with Heidi
  • A neurosurgeon's best friend: Reducing stress and improving patient care with Heidi
  • How Heidi is helping Dr. Nick save time and improve patient care in Emergency departments all across Australia
  • How Heidi helped Emmah Madondo regain time for patient care and study
  • Nourish Family Nutrition & Therapy recovers $10,000 in lost clinical time using Heidi
  • How Fountain Vitality boosted provider productivity with AI
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