Precision and efficiency in cosmetic surgery: Dr. Bloom’s experience with Heidi

April 24, 2025•5 min read

Customer Story

Dr. Richard Bloom

Re. Plastic Surgery

Dr. Richard Bloom x Heidi at a glance

"It's way more accurate than what my handwritten notes were. I'm sometimes even surprised by some of the things that it includes… I read the output and think, actually, we did talk about that!" – Dr. Richard Bloom, Plastic Surgeon

Key outcomes:

Significantly improved accuracy of clinical notes and surgical documentation
Eliminated filing errors and incomplete records through real-time note generation
Enhanced patient interactions by reducing note-taking distractions during consultations
Streamlined workflow across consultations, surgical plans, and operative reports

Read on if you might also be experiencing:

Challenges completing accurate clinical documentation in a timely manner
Frequent issues with misfiled, incomplete, or delayed notes
Difficulty finding medical-specific documentation tools suited to surgical practice
The desire to streamline administrative tasks to spend more quality time with patients

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Background

Established over 20 years ago, Dr. Richard Bloom’s private cosmetic surgery practice has long been a leading destination for breast, body, and face procedures. In 2017, he decided to focus purely on cosmetic procedures, building on his years of experience in reconstructive work and cancer surgery. Dr. Bloom and his team’s mission is to provide patients with compassionate care while delivering exceptional surgical outcomes.