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Heidi launches first AI device for clinical work: Remote

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Ask AI about Heidi:

Patients

The care experience you deserve

When your clinician uses Heidi, your appointment feels personal and fully focused on you.

Patient

When appointments feel more human

In the room, your clinician is often balancing listening, examining, and writing notes. Heidi helps with that, so they can give you the attention you deserve.

Heidi is an AI care partner that works in the background, capturing notes, tasks, and follow-ups as you talk. This allows your clinician to stay present and respond without distraction, while remaining in control of every decision and next step.

You may not see Heidi at work, but you’ll feel the difference in how your clinician cares for you.

A hand holding a stethoscope
Why Heidi was built

“When I was practicing, I could feel how much my attention was being pulled toward screens and paperwork. I started Heidi so patients get their clinician’s full attention.”

Dr. Tom Kelly
CEO & Co-Founder

How Heidi supports your care

Transcribe
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The difference with Heidi

Small moments make a big difference to how your care feels.

With Heidi

Your clinician looks at you while you speak, listening without distraction.

Without Heidi

You share something personal while they’re focused on typing.

With Heidi

You get clear instructions and guidance based on your consultation.

Without Heidi

You leave with a generic handout that doesn’t quite answer your questions.

With Heidi

Referrals, tests, and follow-ups are ready quickly so your care moves forward.

Without Heidi

You might wait days for referrals, scans or blood tests to be sent.

With Heidi

Your history and notes carry forward, so you don’t have to start from the beginning each time.

Without Heidi

You often find yourself repeating the same details at every appointment.

With Heidi

Next steps are clearly recorded before you leave the room.

Without Heidi

You walk out realizing you don't know what's happening next.

With Heidi

You know what happens next and when.

Without Heidi

You might leave unsure about when you’ll hear back or what to do now.

Your experience, safely supported.

Consent comes first

Your clinic will let you know if they plan to use Heidi and ask for your permission before it is used during your appointment.

Your care is led by your clinician

All decisions about your diagnosis, treatment, and next steps are made by your clinician.

Conversations are not stored

Heidi uses the information needed to help your clinician during your appointment and doesn’t store any audio.

Information is private and protected

Your consultation details are kept private, never sold, and never used to train our systems.

Based on trusted medical knowledge

Heidi gives your clinician access to trusted medical guidance from independent sources.

Experienced an appointment supported by Heidi?

Tell us what stood out to you and how Heidi helped.