Clinical workflow solutions are technologies integrated into daily practices to streamline manual processes such as scheduling, documentation, diagnostics, and billing. Automating these repetitive tasks minimizes friction for clinicians and improves overall quality of care.
Here are some examples of solutions trending in the healthcare industry:
Ambient AI captures clinical conversations and generates structured clinical notes to reduce charting time for clinicians.
Mobile First Access enables clinicians direct access to documents to review patient data at any point of care.
Telehealth and RTLS connect virtual platforms and real-time location systems to improve coordination between staff, patients, and assets.
AI Automation in workflows speeds up routine clinical and admin tasks to reduce manual work and improve consistency.
In this article, we’ll explore the market drivers behind these technologies and how they help healthcare organizations and providers reclaim their time and improve patient outcomes.
Why Clinical Workflow Solutions in the Market Matter
The need for workflow solutions in healthcare is increasing as patient demands grow and the need for quality care rises. According to a report, the clinical workflow solutions market is projected to grow by $62.1 billion by 2035, reflecting the pressing need for ways to augment processes in the healthcare industry.
Adopting these solutions is no longer considered an upgrade, but a pivot to maintain sustainable and quality care to keep up with an increasingly changing industry.
Specialty Adoption of Clinical Workflow Solutions
Adopting clinical workflow solutions can address various needs across practices and specialties.
In environments where specialized care can easily become fragmented, these technologies can provide solutions that improve coordination, standardize processes, and ensure critical information follows the patient across teams and care settings. Here are some examples:
Pediatric workflow
Pediatric care involves coordinating care for the entire family as a child goes through different stages of development. With pediatric clinical workflow solutions, different areas of care can be automated, such as immunization schedules and follow-ups on planned visits.
For example, a pediatric doctor can allow automatic SMS reminders for upcoming vaccinations to parents or guardians of the child. This lessens waiting times for families, ensures timely follow-ups on vaccines, and frees up clinicians from manual tasks to send reminders.
Laboratory workflow
Laboratory workflows highly benefit from automation solutions, especially through the integration of AI for optimal efficiency, compliance, and accuracy.
With these automations, the interpretation of patient data, test histories, and symptoms can be streamlined. In more advanced settings, artificial intelligence can also be used in detecting indicators of an illness.
However, while these technologies are here to make lab work easier, it’s still important to note that human insight is still crucial to deliver accurate and timely results.
Oncology workflow
In oncology practice, clinical workflow solutions play a critical role by supporting clinicians and care teams in managing complex and long-term treatment plans. For patients, moving between specialists, labs, imaging centers, and other treatments is already stressful. Teams must be aligned to ensure consistent care to lessen the friction.
Oncology teams handle high volumes of documentation, coordination, and regular follow-ups. These can be automated through the use of AI platforms that can streamline these tasks efficiently.
For example, using care tools like Heidi can automatically turn conversations into structured notes and capture key details such as side effects, complex care plans, and medical decisions.
Then, these notes can be shared with other providers, such as nurses and specialists, ensuring that everyone is operating on the same information and providing consistent, coordinated care for the patient.
Effective workflow solutions free clinicians to dedicate time to patient-focused care. At the Hummingbird Centre, excessive documentation time was pulling staff away from client sessions.
“Before we started using Heidi, we’d tried everything - typing notes late at night, scribbling on iPads to upload between sessions, or handwriting and typing things twice. We knew the system wasn’t working, but we weren’t sure what would.”
Using Heidi was a turning point for them. With structured notes and transcription, they saved up to 1 hour for every clinician per day and recorded over 6,400 sessions. Add to that the 92% adoption among staff, which improved job satisfaction as well as session quality.
“Heidi has been an absolute game-changer. It’s saving our team time, energy, and helping us get back to what we do best - supporting our clients.”
Top 4 Clinical Workflow Solutions and Software Examples
Clinical workflow solutions have evolved from basic electronic documentation systems to care partners that can support clinicians in making clearer decisions.
Let’s delve into the top 4 workflow solutions used in healthcare today:
Ambient AI
Ambient intelligence, or ambient AI, is one of the most prevalent technologies used in healthcare and is used to capture patient-clinician conversations. This technology gained traction in recent years, with physician burnout being the primary driver.
Through the use of speech recognition and generative AI, it automatically converts interactions into structured clinical documents such as SOAP notes, referrals, and follow-up orders. A leading example of this technology is Heidi, an AI care partner that helps expand clinical capacity by automating administrative tasks, allowing clinicians to focus on patient care.
Mobile First Access
Mobile-first access in clinical settings is highly useful because care occurs in motion. Using mobile devices supports faster workflows and seamless team coordination. Clinicians can then have the flexibility in handling various patients in different care settings.
Another important use of mobile-first access in clinical workflows is improving critical response times. A study shows that the time doctors spend considering lab results was reduced from 23 minutes to just 1 minute through the use of clinical mobile apps.
If a patient’s lab results hit a critical level, clinicians can receive instant notifications to provide immediate intervention. Instead of the information sitting unnoticed, patients can receive the urgent medical attention they need right away.
Telehealth and RTLS Integration
Telehealth and Real-Time Location Systems (RTLS) are clinical workflow solutions that link remote consultations to real-time activity inside the facility, so virtual decisions are aligned with what’s happening with patients, staff, and even hospital equipment.
With telehealth, clinical reach expands outside hospitals, allowing clinicians to provide assessments and follow-ups without leaving facilities. Additionally, this enables accessibility, especially in rural areas.
An example of this is Doxy.me, a telemedicine platform that has browser-based video consultations. It has customizable waiting rooms and allows screen-sharing, and even EHR integrations for better SNOMED CT documentation.
On the other hand, RTLS focuses more on improving visibility within health facilities by enabling patient monitoring, staff, and equipment through the use of track badges that send real-time data to a system.
CenTrak is an example of this and works by attaching battery-powered tags to staff and assets, paired with sensors placed in different locations of the facility. Then, these tags send out unique IDs detectable to the sensors, sending real-time location information to a central server.
AI Automation
AI automation stands out as a top clinical workflow solution with its ability to do manual and repetitive work in the background, freeing clinicians’ time so they can allot more time for patient interaction.
With the demands of modern healthcare, a well-rounded AI care partner is needed. An example of this is Heidi AI.
Heidi now supports clinicians beyond scribe capabilities, now enhanced with an AI receptionist and transparent citations for clearer care decisions. As a multi-product platform, Heidi helps keep care organized and connected between appointments and care settings. Ultimately, clinicians can stay focused on what matters most in the room.
Clinical workflow solutions should provide efficiency across the entire care process, not just speed up individual tasks. Heidi addresses this gap by acting as an AI care partner, supporting clinicians with different tasks in one place so care can move forward with less friction.
Adopt Care-First Clinical Workflow Solutions Powered By Heidi
Workflow solutions should be easy to adapt to support care at any scale. Heidi is designed to fit naturally into clinical environments of any size, from small practices to big health systems.
Designed for Private Practice - Heidi is quick to adopt and easy to use, helping clinicians and small teams reduce time on manual tasks without changing how they run their day.
Built for Medium-Sized Clinics - For growing teams, Heidi supports standardized workflows like team templates and coding to reduce coordination overhead.
Supports Enterprise Systems - Heidi supports enterprise systems as care grows. With Heidi, large teams can scale across departments, adapt to every specialty, and seamlessly integrate with existing systems.
Trusted by clinicians, Heidi has a 98% adoption rate, helping teams streamline patient care while maintaining data privacy, security, and reliability at every step. It’s built to meet strict clinical and regulatory compliance standards, including HIPAA, GDPR, PIPEDA, and more.
Frequently Asked Questions About Clinical Workflow Solutions
Tools that reduce task switching by combining features such as scheduling, charting, and task tracking in one place help teams work efficiently with fewer handoffs. Mobile access features also matter, as they allow clinicians and care teams to respond to results and follow up on other necessary information for instant updates.
