Heidi, the AI scribe trusted by behavioral health organizations

Your workflow. Your style. Your notes.

Say goodbye to paperwork purgatory. Heidi captures every detail of your patient visit, so you can focus on what matters - transforming lives.

Every behavioral health document

Intake, progress notes, assessments, and more... or build your own custom templates.

Everywhere you practice

In-person, telehealth, dictation, offline or low-wifi mode - Heidi meets you wherever you are.

Every behavioural health provider

Psychiatry, psychology, specialized care, therapy, substance use, peer support, counseling and more.

Every patient, every interaction

Support patients and clients in 30+ languages, enabling clear, compassionate communication every time.

Feel the benefits

Heidi, your secret superpower.

2 hours saved daily

Providers using Heidi get 34 extra days back each year.

93% less burnout

So providers can reclaim their energy and reconnect with their passion.

95% agree

Heidi improved the quality of patient care - elevating outcomes effortlessly.

92% happier

Providers report renewed joy and satisfaction in their practice.

*Captured via Heidi behavioral health user survey as of January 2025

Loved and trusted by behavioural health experts.

Chris Bojrab
President of Indiana Health Group

It's improved our quality of life. It's improved our clinician-patient experience. It's taken away some of the downside of what technology came along with our adoption of technology for electronic documentation - like sacrificing the face-to-face experience.

People hate change and healthcare workers are no different. However, once we convinced our providers to give Heidi a fair chance, it didn’t take long for them to be blown away.

Dr. Thomas Hilbert
Co-founder and CEO at PWLindy

Fridays were originally going to be an admin day, but now they have become "creative Fridays" due to the huge reduction in my workload after embracing Heidi.

Lisa Gibson
Founder of Healthy Love

Heidi saves us so much time, my notes are so much better because I don’t feel a crunch to get them done. I am able to be so much more present for our clients without looking down at my keyboard and typing for the whole meeting.

Diana Sugiuchi LDN, RDN
Founder at Nourish Family

Heidi has given me time back in my day, improved the fluency, grammar, and content of my notes, and allowed my patients to receive my full attention.

Dr. Robert Gouthro
Founder of Weston Psychiatric
Read case studies
How it works

Weirdly easy.

Login to note in a flash.

Transcribe

Press start at the beginning of your visit and Heidi will capture every salient detail.

Customize

Pick your preferred template and watch as Heidi writes your perfect note.

Output

Ask Heidi to create anything you need next - letters, adding billing codes or a patient summary.

Reclaim days of your life.

The frontier of artificial intelligence at your fingertips, blended with elegant user interfaces, and hospital-grade security.

Ask Heidi

Command your AI to do just abut anything to or with your note. Write a referral letter. Fill out a form. Retrieve session information. Edit note sections. Your imagination is the limit.

Context

Type or upload patient history, test results, or mid-visit addendum you'd like Heidi to incorporate, without verbalizing out loud.

Custom template editor

Start from blank, edit an existing template, grab tried-and-true templates from our template community or use AI to describe what you need.

Memory & smart phrases

Commit your preferences, your corrections, and your macros to Heidi’s memory of your distinct style.

Teams

Security controls and collaboration features such as session or template sharing for groups.

Every template you need, made yours.

No need to start from scratch. Pick a template from our template library and easily tailor it to match your workflow and style.

Explore templates

Who we serve.

Heidi’s versatile, multi-specialty design fits right in, from telehealth and outpatient to inpatient and residential care. No more one-size-fits-all templates; make your AI resident truly yours.

Solo providers

End after-hours charting and burnout. Let Heidi create notes that sound just like you, while you focus on what matters - your patients.

Try for free
Group / Enterprise

Streamline documentation, boost patient throughput, eliminate compliance headaches, and reduce staff turnover.

Contact us
Virtual care groups

Simplify multi-state compliance, optimize patient flow and reduce your team's admin load - wherever they are.

Partner with us
Data Privacy & Security

Unbreakable.

Processing a medical encounter is just about the most private thing an AI can do. So we’ve wrapped Heidi in best-in-class privacy standards.

Try Heidi - it’s free

Say hello to your
AI resident.

It’s like you, but less gorgeous.

Try Heidi - it’s free
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Quick answers

Behavioral health AI scribe

What is a behavioral health AI scribe?

A behavioral health AI scribe uses artificial intelligence to automate clinical documentation, enabling providers to focus fully on care delivery. Heidi transforms conversations into structured, high-fidelity notes tailored to the nuances of behavioral health. From intake forms and progress notes to assessments and custom templates, Heidi supports the full spectrum of clinical documentation. Heidi also streamlines downstream documentation like referral letters, treatment plans, and client communication materials, helping you spend less time writing and more time connecting.

Is AI behavioral health scribe safe to use?

Yes, using Heidi as your AI behavioral health scribe is safe and secure because it is built with privacy and security at its core. Heidi is HIPAA-compliant, SOC 2 Type II certified, and ISO 27001 secured, ensuring that every patient interaction is handled with the highest standards of data protection and confidentiality. No audio recording is stored, and you have the ability to permanently delete sessions. Whether you're a solo practitioner or part of a large enterprise, Heidi is built to meet your compliance needs without compromises. See common compliance FAQs. Or, find more detailed information about how we handle, store, and secure your data at our Safety Center and in our Privacy Policy.

How does Heidi AI work as behavioral health scribe?

Heidi captures your sessions, whether live, asynchronous, or dictated, and transforms them into comprehensive, context-aware notes that sound just like you. The most loved AI scribe learns your tone, phrasing, corrections, and macros to continuously refine how your notes are generated. Heidi also works across all settings: in-person, virtual, offline, or low connectivity, and it’s built to adapt to your workflow. Here are a few examples of what behavioral health practitioners can do with Heidi AI:

  • Ask Heidi to draft referral letters, retrieve prior documentation, or rewrite note sections.
  • Upload or enter context—like test results, historical notes, or addenda—so Heidi can incorporate it instantly.
  • Use the template editor to build or adapt note structures to your style.
  • Enable collaboration with team-based controls and shared templates.
Why is Heidi the best AI scribe for behavioral health?

Heidi is the best AI scribe for behavioral health because it works consistently, intuitively, and with measurable impact. Behavioral health professionals across specialties trust Heidi to reduce administrative burden and elevate care.

  • 2 hours saved per day
  • 93% report reduced burnout
  • 95% say patient care improved
  • 92% feel happier in their practice

Source: Heidi behavioral health user survey, January 2025

How accurate is Heidi AI in behavioral health?

Heidi is trained on the language, context, and clinical complexity of behavioral health across psychiatry, therapy, peer support, substance use, and more. It produces documentation that reflects your voice and structure, while maintaining accuracy, clarity, and nuance. It also supports 30+ languages, adapts to your preferences, and gets smarter over time. The result? Notes that are not only accurate, but consistent, reliable, and deeply personalized.

Is it easy to use Heidi as my AI behavioral health scribe?

Yes, Heidi is easy to use as your AI behavioral health scribe because it is designed for simplicity and speed, without sacrificing power or flexibility. From your first login, it feels intuitive. Easily customize your templates, embed your phrasing, and let Heidi handle the rest. Whether you’re practicing solo or managing a virtual team, it’s as effortless as: Log in. Speak. Done. Watch how Heidi works in action or review our Heidi Guide on setting up your account.

What is the future of behavioral health AI scribe?

AI is helping behavioral health providers reclaim time, reduce burnout, and focus on meaningful work. The future is less admin, more impact. Heidi is at the forefront of this shift: designed for real-world complexity, committed to clinician wellbeing, and constantly evolving to meet the changing needs of care delivery.

How can I get started with Heidi as the AI scribe for my behavioral health practice?

To get started with Heidi as your AI scribe for behavioral health care, simply sign up for a free account. Existing users can log into Heidi directly. Next, use the web version or download the desktop app or mobile app for easier access, especially when recording sessions, personalizing templates, or editing notes. See our Heidi Guide on how to start transcribing and mastering your notes. It takes just minutes to see the difference. Finally, read our Help Center article for guidance on choosing the right subscription plan. Or contact us for tailored support or a sales demo. Heidi is ready to meet you where you are—across specialties, care settings, and documentation styles. Say goodbye to paperwork purgatory, and reclaim the time to do what you do best.