Heidi, the best AI scribe trusted by mental health practitioners worldwide

An AI scribe for mental health is a digital tool powered by artificial intelligence and designed to automate clinical documentation, streamline workflows, and support practitioners in delivering mental health care. Heidi, the most loved AI scribe by clinicians worldwide, helps psychiatrists, psychologists, counselors, and mental health therapists capture critical session details and convert them into structured notes, treatment plans, and progress reports. Heidi as your AI mental health scribe reduces the time and mental energy spent on documentation, allowing you to focus on patient interaction, diagnostic accuracy, and treatment efficacy.

Yes, Heidi AI is safe for psychologists and psychiatrists to use because it is built with the highest data protection standards and tailored to the specific needs of mental health care. As practitioners work with highly sensitive patient data, such as mental health histories, diagnoses, treatment plans, and therapy session details, it’s crucial for Heidi Health to comply with data privacy laws and security protocols, helping protect confidentiality and ensure patient trust. Heidi AI adheres to international privacy regulations, including HIPAA in the US, GDPR in the UK and EU, and ISO 27001 and SOC-2 Type-2 certifications for data security. These standards ensure that AI-generated documentation is secure, encrypted, and protected against unauthorized access. Learn more by watching Heidi’s Compliance Series on YouTube.

Heidi AI as your AI mental health scribe works by recording therapist-client conversations and turning them into structured text in real-time. This text is organized into formats that mental practitioners use daily, such as DAP notes (Data, Assessment, Plan), BIRP notes (Behavior, Intervention, Responses, Plan), or custom templates based on preferences. It can also adapt to a wide range of documentation types, from compliance-focused medication management, patient diagnosis, and clinical interventions to nuance-driven behavioral observations, cognitive assessments, and emotional states. Rather than trying to remember every detail or worrying about getting the right phrasing in the documentation, Heidi AI allows you to focus entirely on your patients. Visit our community to see the templates created by clinicians for clinicians.

Heidi is the best AI scribe for psychiatry because it understands the nuances of specific mental health practices. Since mental health documentation styles can vary significantly, what makes Heidi AI stand out is its customizability. It can match the individual practitioner’s approach to documentation, ensuring consistency and accuracy in their notes. Heidi is also designed to integrate seamlessly into existing workflows, regardless of the setting—whether you’re in a private practice, part of a group practice, in a hospital, or providing telehealth services. With Heidi handling the bulk of administrative tasks, professionals can focus on patient interaction instead of staying late to finish paperwork. This time savings leads to decreased cognitive load and improved work-life balance.

Heidi AI is highly accurate in mental health practice because it ensures precision by understanding both the clinical language of mental health and the context of each patient interaction. For example, if you’re recording a psychiatric assessment for schizophrenia, Heidi will correctly interpret and note the symptoms (hallucinations, delusions), patient history (family history, previous treatments), and treatment options (antipsychotic medication). Heidi can also auto-suggest diagnostic codes based on SNOMED CT classifications or ICD-10 codes* to comply with the standards required by each region’s healthcare system. This ensures that your documentation is not only clinically accurate but also coding-compliant, which is essential for billing and insurance purposes.

Yes, Heidi is intuitive and easy to use, even for mental health professionals who may not be too familiar with AI technology. It adapts to the way you work with little-to-no technical setup, ensuring minimal disruption and a smooth transition to a more effortless way of mental health documentation. Upon confirming patient consent, simply press “Start transcribing” on your mobile device, desktop, or Heidi web app, and Heidi will begin capturing the spoken dialogue. You can also upload or paste external clinical data or previous assessment results into the Context tab, and Heidi will incorporate this material seamlessly into the final document. You can even Ask Heidi to create a patient summary or write a treatment plan from the same interaction. Ultimately, the easier Heidi is for you to use, the bigger impact it can have on reducing burnout and giving you your time back.

The future of AI psychiatrist scribes is incredibly promising as AI continues to advance in its ability to automate routine tasks. With mental health professionals facing increasing demand, AI tools like Heidi are positioned to support the mental health workforce, making their practice more efficient while improving patient outcomes. For example, Heidi Calls* enables patients to schedule appointments, ask questions, and receive information via natural conversations with an AI agent. Automating basic patient interactions over the phone means you’re not interrupted between consults to handle scheduling changes or medication follow-ups, especially outside clinic hours. This protects your clinical focus and helps ensure that patients have timely access to the information they need, even in high-acuity or emotionally sensitive contexts.

To get started with Heidi as your AI scribe for mental health practice, simply sign up for a free account. Existing users can log into Heidi directly. Whether you're a solo psychologist, part of a multidisciplinary psychiatric team, or leading a high-volume clinic, you can be live with Heidi in minutes. See our Heidi Guide on getting started, including best practices on setting it up for optimal use in your clinic. You can also contact us for tailored support or a sales demo, especially for creating your own templates, personalizing existing ones, or setting up user roles. Heidi is ready to meet you where you are. Say goodbye to paperwork purgatory, and reclaim the time to do what you do best.