Heidi has saved my practice so much time in terms of me no longer needing to dictate and the staff not needing to type, which has further saved them from carpal tunnel syndrome! It is easy to use and helpful in generating referral or feedback letters and reports, which we then just need to edit. It really has been a huge help.

As a solo GP with a practice focused on women's health and wellness, my consultations are significantly longer and more complex than a standard appointment. Heidi has become an integral part of how I work, capturing the detail and nuance of each session accurately and efficiently, so I am not left spending hours after clinic trying to consolidate my notes.

Heidi has had a genuinely transformative impact on my practice. Heidi now handles the note-taking that previously required dedicated admin support. My clinical notes are more thorough than before, while the time I spend on them has dropped considerably. The multilingual capability is a standout feature for me — it automatically picks up English, Afrikaans, and Sotho in the same consultation without any manual switching. I've set up templates for video consultations and theatre reports that require minimal editing afterwards, and my workflow now allows me to dictate first and add patient names later — which suits my bariatric surgery focus where processes are standardised. All my sessions going back to December last year are still retained, which I find really valuable.

I've found Heidi very useful overall, particularly because it allows me to remain present with clients during sessions without needing to take notes at the time or spend additional energy reconstructing sessions afterwards. For me, that post-session processing can sometimes feel as energetically demanding as the session itself, so having that aspect supported has been genuinely valuable and much appreciated.

I am not surprised that I am a big Heidi user - it has made such a difference in my life, and for the better. I don't know what I would do without Heidi! It's a very real asset. Thank you.

As a Sports and Exercise Medicine specialist, Heidi saves me on average 2 hours a day on writing letters to either other specialists or back to referring clinicians. This allows me to get some time back to exercise, so I can practice what I preach 😊.

I've been using Heidi extensively, and it has genuinely changed the way I work. It picks up my Afrikaans like lightning, and unlike Dragon, it needs absolutely no training. You just start speaking, and it follows effortlessly. The structured templates remove an enormous amount of cognitive pressure and frees up hours that I used to lose to note-keeping. What's surprised me most is how Heidi now functions less like a dictation tool and more like an AI partner in my workflow; supporting structure, clarity, and thinking space. No more long nights spent catching up on documentation. Thank you Heidi!

Using Heidi has helped lift some of the tremendous administrative burden of running a busy practice, and allowed me to spend more time engaging in conversation with my patients, listening to their experiences, and applying my clinical skill to help make useful diagnostic and management decisions, without having to spend so much bandwidth on note taking. It's helped me interact in a way that I feel is more human (and humane) and less algorithmic, and I've seen the difference in the way my patients respond to this individualised care. I'd hate to have to go back to doing it all the old-fashioned way!

I have been a very happy Heidi user since last year and have managed to get many colleagues to join! It has changed my practise, my patient interaction during consults and made excellence possible!

Heidi has been a real game changer for my clinical work. I'm far more present with patients during assessments since I'm not looking down and typing for half the session, which has made a noticeable difference to engagement. My assessment time has dropped by at least 20%, with no wasted time writing notes, and clients love getting a clear summary report that used to take ages to put together. Thanks, Heidi!