MELBOURNE, Australia – January 12, 2026 – Heidi, the fast-growing healthcare AI company building an AI Care Partner that automates documentation and other administrative tasks, is thrilled to announce it was recognized by Modern Healthcare as one of the Best in Business of 2025. Heidi was recognized as the winner of the Newcomer – Startups category for its efforts to address a significant need within the healthcare industry—burnout.
The Best in Business program celebrates those who drive innovation, efficiency and excellence across the healthcare industry. As a recipient, Heidi has demonstrated the significant impact its making as it delivers an AI Care Partner to physicians, with tens of thousands of clinicians from over 200 medical specialties using its technology to ease administrative overload.
The World Health Organization estimates a projected shortfall of 11 million health workers by 2030. This shortage, combined with rising demand for care, has placed unprecedented pressure on clinicians and global health systems. Heidi’s AI Care Partner expands clinical capacity by automating administrative work — documentation, form filling, task management, and follow up calling — empowering clinicians to better focus on their patients.
“Burnout isn’t going to be solved by more tools, it will be solved by better experiences for clinicians,” said Dr. Thomas Kelly, CEO and co-founder of Heidi. “This recognition is a powerful signal that healthcare is ready for AI that does meaningful work, supporting our clinicians before, during, and after patient visits, and becoming something they truly rely on every day. We’re proud of the impact Heidi is making and excited about what’s ahead.”
This award closely follows a series of other recent prestigious recognitions for Heidi, including CHIME Foundation Partner of the Year award, in the North America AI medical scribe industry category, and the number one spot on the , which was underscored by a 15,323% three-year growth rate.
