A better way to practice medicine: My Emergency Doctor and Heidi partnership reshaping healthcare

April 17, 2025•7 min read

My Emergency Doctor (MED) x Heidi at a glance

“Heidi has truly transformed our consultations. It lets us focus on patients while the documentation happens in the background, saving us time and reducing stress.” – Senior Psychiatrist at MED

Key outcomes:

77% clinician adoption within 3 weeks
Significant reduction in documentation time - saving up to 2 hours per consult
Enhanced clinician work-life balance and reduced burnout
Custom templates tailored to each specialty for efficiency and accuracy

Read on if you might also be experiencing:

Staffing shortages and clinician burnout from excessive documentation
Mental health consults that require extensive after-hours documentation
Difficulty managing high demand while maintaining quality patient care

Try it now

Background

My Emergency Doctor (MED), was founded in 2016 out of the realisation that “there has to be a better way to practice medicine.” MED’s mission is to bridge urgent care gaps by connecting patients, hospitals, and clinicians seamlessly via telehealth - 24/7 - anywhere in Australia and beyond.

MED chose Heidi to partner with on executing their mission, making care more accessible together whilst also caring for the wellbeing of clinicians themselves.

“I cannot imagine my consultations without Heidi anymore.” - FACEM at MED