Heidi has changed what happens inside the visit. Today it changes what happens around it, and you decide what goes out.
Most clinicians enter medicine to solve problems and change lives. Instead, the daily reality is filling out forms, writing up notes, chasing referrals, and copying details across disconnected systems. The first wave of clinical AI took the note off that list. But an AI that summarizes a visit without doing the follow-up work is like an assistant who takes flawless notes, drops a stack of paperwork on your desk and walks out.
True liberation requires software that doesn't just point at the work, but actually does it.
This is Heidi II. Ask Heidi to pre-chart tomorrow's ward round and it reads the charts overnight, so you walk in already knowing what changed. Ask it to close out today's visits and it chases the outstanding pathology, fills the referral form from the letter that came with it and drafts the handover letter to the nurse. You review, Heidi does the rest.
It’s the agentic layer built for how clinical work runs, carrying the work across your calendar, inbox, and portal. It’s the transition from software that generates text to software that reasons, plans, and operates across systems that were never built to connect. Here are the four biggest changes.
