By taking on the documentation load, Heidi helps aged care teams stay organised, coordinated, and confident — so nothing important slips through the cracks.
Heidi is the AI care partner built for aged care professionals — helping teams capture high-quality documentation seamlessly, reduce admin burden, and improve client outcomes.
Heidi captures every detail and task automatically, freeing you to listen, notice, and connect. These are the moments that make aged care human.
Capture progress notes, observations, and care updates in the moment, so documentation is complete before handover or end of shift.
Consistent, clear documentation ensures every staff member starts their shift informed and aligned.
Care assessments, progress notes, care plans reviews, incident reports and much more.
Online, offline, mobile, or desktop—Heidi fits wherever aged care happens.
With native support for 115+ languages, Heidi helps standardise documentation quality across multilingual aged care teams
Processing an aged care encounter is just about the most private thing an AI can do. So we’ve wrapped Heidi in best-in-class privacy standards.
AI Scribe for Aged Care teams
An AI scribe for aged care is a documentation tool that uses artificial intelligence to support care teams with progress notes, care plans, incident reports, and handovers. It’s built to understand aged care workflows by translating real-time interactions into structured, compliance-ready documentation. Heidi captures resident assessments, behavioural observations, family discussions, and multidisciplinary inputs, helping teams document faster, reduce admin burden, and spend more time delivering person-centred care across residential and home care settings.