For clinics

Grow your clinic with care built-in

Heidi takes clinical admin off your team’s plate — notes, letters, codes, follow-ups, and even calls — so they can focus on care.

Run a busier practice, not a messier one

Add patients and providers without sacrificing quality. Heidi ensures clean, structured notes from every consult — no matter who’s in the room.

Expand your clinic without the overhead

Your team’s time is better spent on care. Heidi handles notes, to-dos, follow-up calls, and coding — saving your practice $60–80K a year.

See how Heidi reduces admin costs

Every note meets your highest standard

When notes slip, billing errors and queries from specialists follow. Heidi keeps your documentation sharp by learning your clinic’s templates — supporting accurate claims and trusted referrals.

Explore how Heidi keeps quality consistent

Build patient loyalty with every visit

Patients know when they’re not being heard. Heidi listens in the background and builds notes automatically — freeing clinicians to stay fully present and deliver referral-worthy care.

Discover how Heidi drives patient retention

Clinic owners feel the difference Heidi makes

38% more satisfaction with quality of notes

100% agree their scribe was accepted by patients

33% more confidence notes accurately reflect consult

With Heidi
  • Notes done by the time your team walks out
  • Documentation’s consistent — and billing is too
  • Patients get attention. You get referrals
Without Heidi
  • Staff still charting at 7 p.m. and burning out
  • Inconsistent notes, billing errors — and you’re left cleaning it up
  • Appointments feel rushed and loyalty walks.
“It’s saving our team time, energy, and helping us get back to what we do best - supporting our clients.” 
- Alikki Russell, Director, The Hummingbird Centre
Read customer story

FAQs

How does Heidi work for clinics?

Heidi captures patient encounters and structures dialogue into clinical notes, referral letters, after-visit summaries, and other documents that match your clinic’s standards. It works across all care settings, from primary care centers to multi-specialty clinics, ensuring every provider documents accurately and consistently. One conversation produces all the documents needed, reducing administrative workload across the whole team.

Can I integrate Heidi with our current EHR or practice management system?

Yes, Heidi connects with Electronic Health Record (EHR) platforms such as Athenahealth, MedicalDirector, Best Practice, and many others, as well as any browser-based system through the Chrome Extension. Notes and documents can be exported in multiple formats or pushed directly into the correct sections of your EHR. If your software is not yet fully integrated, Heidi’s one-click copy and paste functionality means your team can still use it without disrupting daily operations.

How does Heidi support team onboarding and training?

Heidi is designed for quick adoption. Your clinic can be set up in minutes, and each provider receives access to specialty-specific templates that can be customized to your workflows. Our customer success team works with you to build shared templates, set documentation standards, and train staff so everyone uses Heidi confidently. Clinics also have access to Heidi Guides, video tutorials, and ongoing support.

Can Heidi help us reduce costs and overtime?

Yes, clinics using Heidi often eliminate transcription service fees and significantly cut the extra hours spent on documentation after clinics close. For example, a US-based specialty clinic recovered over $10,000 in clinical time just after 12 weeks of using Heidi. By completing notes during or immediately after visits, providers can increase appointment availability without hiring more administrative staff. This improves productivity, reduces burnout, and allows your team to focus more on patient care.

How can our clinic get started with Heidi?

To get your clinic started with Heidi, try the Together plan (free for 14 days), set up your account, and enter credit card information. Note that you will not be billed if you cancel before the trial ends. Next, add the email addresses of clinicians you want to join, and each will receive an invitation to create their account. For centralized billing, you can set up a team structure before inviting staff. Once your account is created, simply start Heidi at the beginning of an appointment and stop it when you finish. Heidi can be accessed via a web browser, a desktop app, or a mobile app (iOS and Android). Sign up for free today.

Build the clinic of your future with Heidi

Heidi handles documentation, so you can focus on delivering exceptional care — and growing your practice.

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