What if we could decouple exceptional clinical care from administrative friction?
Despite being internationally recognised for its high standards and mixed public–private delivery model, Australia’s healthcare system is operating under significant strain. As demand outpaces workforce growth, the administrative burden of clinical documentation has evolved from a routine duty into a structural impediment to capacity.
Our 2025 Impact Report reveals the real, measurable transformations Heidi is enabling at every level of healthcare. Based on aggregate platform data and independent evaluations across public hospitals, primary care, and private allied health, the findings are definitive.
Key Highlights at a Glance:
- 59 Minutes of capacity released per clinician, per day.
- 97% of clinicians report good or excellent document quality.
- 98% of clinicians would continue using Heidi
- 87% of staff reported reduced overtime
- 99% patient acceptance rate
Beyond the operational and financial metrics, the true impact is profoundly human. With Heidi doing the heavy lifting of documentation, doctors are finally able to push the screen aside and look their patients in the eye again.
To learn more about how safe, clinician-led AI is curing Australia's paperwork crisis, read the report below.
Download the Short 2025 Impact Report