KLAS Research Emerging Company Spotlight Heidi Health 2025

100% of the customers surveyed said they would buy Heidi again.

What’s the bottom line according to KLAS Research?

“The Heidi Health solution is generally seen as user friendly and cost effective, and most interviewed customers say the features are highly effective. Customers were immediately able to achieve outcomes like reduced documentation time and clinician burnout, increased note accuracy, and a stronger focus on patient care. Additionally, respondents say Heidi Health stands out in this growing market thanks to their strong support and collaboration.
”85% of respondents said they achieved some outcomes immediately with Heidi. Those outcomes included results like:

Ability to see more patients/increased workflow
Improved note accuracy and detail
Increased clinician satisfaction and well-being
Reduced documentation time and after-hours work

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Reducing Clinician Documentation Burden via AI-Driven Scribing & Workflow Tools

“I would tell a customer who is investigating the system to go for it.” —Manager

Deliver high adoption

In this video, Heidi founder and CEO, Dr. Thomas Kelly talks about what it takes to deliver high adoption at organizations of all sizes, from community hospitals to the NHS to one of the largest systems in New England, and what that adoption means for the future of healthcare.

Providers Prefer Heidi

Providers across the health system love Heidi—from primary care to surgical specialties to the ED. You can see it in the results. According to a survey of providers in one health system:

100% agree

Heidi captures complexity of medical terms, including disease/drug names

76% agree

that the documentation is more comprehensive and more accurate

82% say

they feel more present with patients

65% agree

that Heidi has reduced stress and burnout

“We have already seen a dramatic reduction in the time for documentation and in the need for doctors to stay late in the day; they are finishing up earlier and are able to go home. The very first week, doctors immediately noticed that Heidi was improving their documentation.”

– Director

Real adoption drives real transformation

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