Heidi was founded on the firm belief that AI has the power to solve the problems facing healthcare systems across the world.
Our ambition has been clear from the start: double the world’s capacity for care without dehumanizing it. We believe the future of medicine belongs to clinicians who are liberated from administrative paralysis, supported by clinical intelligence that absorbs the exhausting operational machinery of modern healthcare.
We envision a world where every clinician practices alongside an AI Care Partner: a platform that safely assists them with their work and supports the return of hours of presence back to the doctor-patient relationship.
Today, we are announcing US$340 million in new funding to make that vision a reality.
This includes a $100 million Series C round led by Blackbird, with participation from other existing investors including Phoenix Court (the home of LocalGlobe, Latitude and Solar funds), Point72 Private Investments, and Headline; alongside a $240 million growth investment led by General Catalyst’s Customer Value Fund. The new investment values Heidi at $900 million.
This funding reflects deep conviction in where clinical artificial intelligence is heading. The next chapter of our mission is AI with an ability to handle the clinical work that slows our health systems down.
Looking beyond documentation
Our scribe addressed an urgent pain point: by capturing clinical notes in real time, it gave clinicians back their evenings. But the rest of the clinical day remained weighed down by administrative inertia.
The reality is that currently, once the note is written, the work is still on the clinician’s shoulders. Pre-charting. Chasing diagnostics. Operational friction. You don’t accomplish a mission as ambitious as ours by compiling a list of tasks, then handing it back to a clinician to complete.
Heidi is uniquely placed to solve the problem because it’s already in the room with clinicians and their patients around the world. Heidi works from the full conversation, not the compressed version that makes it to the health record. The horizon ahead is about what happens when we apply that intelligence to the operational backlog that follows.
