Committed to Canadian Clinicians: Free Heidi Pro for Primary Care

June 10, 2025•2 min read

Why free for Canadian primary care clinicians?

We want to allow Canadian primary care providers to experience everything Heidi has to offer. That’s why we’ve chosen to make Heidi Pro free of charge through June 15, 2026 for family physicians, nurse practitioners, community pediatricians, and others delivering front-line care. This ensures clinicians have equitable access to tools that reduce administrative burden and help them focus on patients.

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Is Heidi compliant with Canadian privacy and security standards?

Yes. Heidi fully complies with all Canadian privacy and security laws, including:

PHIPA (Ontario), PIPEDA, FIPPA, Quebec Law 25, Alberta’s HIA, BC’s FIPPA, and other provincial/territorial frameworks.
All data is stored and processed exclusively in Canada.
No patient or clinician data is ever used for AI training or secondary purposes.

We also complete Privacy Impact Assessments across jurisdictions and follow Canada’s AI Use Guidelines, ensuring that transparency, fairness, and accountability remain at the heart of Heidi.

Our commitment to security

Security by design – privacy and protection are built in from the start.
Certified and audited – ISO 27001, SOC 2 Type II, and ISO 9001.
Independent testing – annual penetration testing, regular Threat Risk Assessments, and real-time monitoring.
Full accountability – all access to PHI is logged, audited, and traceable.

Visit our Trust Centre for certifications and details.

In summary

Commitment	What it means for Canadian clinicians
Compliance-first	Meets or exceeds all federal and provincial privacy and security laws.
Canadian data residency	All PHI is hosted and protected within Canada.
No secondary data use	Your data is never used to train or commercialise AI models.
Independent certifications	ISO 27001, SOC 2 Type II, ISO 9001.
Business continuity	Export your data anytime, with disaster recovery and smooth transitions supported.
Free Heidi Pro	Available at no cost for Canadian primary care clinicians through June 15, 2026.