Heidi, the best AI scribe trusted by general practitioners in United Kingdom



Built for general practice. Works the way you do.
From initial consultations to follow-up appointments, Heidi automates note-taking so you can focus on patients, not paperwork.

SOAP notes, after visit summaries, GPMPs, chronic disease reviews, referral letters—or custom templates tailored to your preferences

Whether you're in a private clinic or a large hospital, doing home visits or delivering telehealth, Heidi works online and offline

From solo GPs to multi-site group practices, Heidi scales to fit your clinic size, workflow, and patient load.

From acute illness to preventative care, Heidi captures every clinical detail in over 30 languages so nothing gets missed.
Heidi, your secret superpower.
Saved per day (that's 38+ days yearly).
See reduction in stress / burnout.
Heidi improved quality of patient care.
Feel more satisfied with their job.
Weirdly easy.
Login to note in a flash.
Reclaim days of your life.
The frontier of artificial intelligence at your fingertips, blended with elegant user interfaces, and hospital-grade security.

Command your AI to do just abut anything to or with your note. Write a referral letter. Fill out a form. Retrieve session information. Edit note sections. Your imagination is the limit.

Type or upload patient history, test results, or mid-visit addendum you'd like Heidi to incorporate, without verbalising out loud.

Start from blank, edit an existing template, grab tried-and-true templates from our template community or use AI to describe what you need.

Commit your preferences, your corrections, and your macros to Heidi’s memory of your distinct style.

Security controls and collaboration features such as session or template sharing for groups.
Every general practitioner template you need, made yours.
No need to start from scratch. Pick a template from our community and easily tailor it to match your workflow and style.

Who we serve.
Heidi’s versatile, multi-specialty design fits right in, from telehealth and outpatient to inpatient and residential care. No more one-size-fits-all templates; make the best AI scribe truly yours.
End after-hours charting and burnout. Let Heidi create notes that sound just like you, while you focus on what matters - your patients.
Streamline documentation, boost patient throughput, eliminate compliance headaches, and reduce staff turnover.
Simplify multi-state compliance, optimize patient flow and reduce your team's admin load - wherever they are.
Unbreakable.
Processing a medical encounter is just about the most private thing an AI can do. So we’ve wrapped Heidi in best-in-class privacy standards.
Quick answers
AI Scribe for Family Medicine
An AI scribe for general practitioners refer to digital tools that use artificial intelligence to automate clinical documentation and streamline workflow in general practice. Heidi is an AI-powered general practitioner scribe that captures consultations in real time and generates structured, editable notes—saving time, reducing after-hours work, and improving note accuracy. It supports everything from standard clinical notes to compliant care management plans. By reducing manual note-taking, it allows GPs to focus on patient care while keeping documentation up to standard.
Yes, Heidi as your AI general practitioner scribe is safe to use because it has been developed with security, compliance, and clinician trust at its core. It complies with HIPAA, GDPR, and ISO27001, and meets country-specific data protection standards across the UK, Australia, New Zealand, Canada, and the US. Heidi does not store any audio; your consultation is transcribed in real-time and securely encrypted. General practitioners maintain full control over their data, with the ability to review, download, or delete notes at any time. Visit our Safety Center to explore Heidi’s privacy and security standards.
Heidi works as your AI general practitioner scribe by being like an AI assistant during patient consultations. You press “transcribe” at the start of a session, and Heidi captures the conversation in real time, converting it into structured clinical documentation. It automatically adapts to your preferred note style, populates fields based on spoken cues, and can generate additional documents, such as referral letters or patient summaries, on request. Heidi also works for asynchronous use, where you can upload context, dictated notes, or typed history. It integrates seamlessly into your workflow without replacing your EHR system.
Heidi is the best AI scribe for general practitioners because it is easily customisable for general practice. It understands the pace of short consults, the broad spectrum of patient presentations, and the high volume of required documentation. Heidi supports real-world GP workflows, saving time while improving quality. It also enables collaboration with practice nurses, allied health teams, and admin staff. From solo GPs to enterprise-level clinics, Heidi improves documentation accuracy and frees clinicians to focus on care.
Heidi is optimised for the language, structure, and documentation style of general practice. It accurately captures clinical reasoning, patient concerns, safety netting advice, and management plans in your own voice. Over time, Heidi learns your phrasing, macros, and preferences to improve both speed and consistency. It also handles consultations in over 30 languages, supporting clinics with diverse patient populations. Templates for notes and other documents are fully customisable, ensuring accuracy and compliance.
Yes. Heidi was built with the pace and unpredictability of general practice in mind, where consultations are short, patient needs vary, and time is always limited. Whether you're documenting on the go between consults or catching up after hours, Heidi is flexible enough to work live, asynchronously, or even from uploaded dictations. It doesn’t require complex onboarding or IT setup. Most GPs are up and running within one session, with no training needed. Heidi also offers smart defaults tailored to general practice like automatic recognition of common phrases and real-time adaptation to your note style. It's not just easy to use; it’s easy to make your own. Watch how Heidi works in action.
The future of AI scribing for general practitioners lies in its ability to reduce admin time while enhancing the accuracy, clarity, and consistency of clinical documentation. As general practice becomes increasingly complex—with rising chronic disease loads, time-limited consultations, and expanding compliance requirements—AI is becoming a vital part of the clinical toolkit. Soon, GPs will be able to rely on AI not just for documentation, but for intelligent task management, information retrieval, and team-based workflows. The direction is clear: fewer hours on the computer, and more time spent with patients.
To get started with Heidi as your AI scribe for general practice, simply sign up for a free account. Existing users can log into Heidi directly. Next, use the web version or download the desktop app or mobile app for easier access, especially when recording sessions, personalising templates, or editing notes. See our Heidi Guide on how to start transcribing and mastering your notes. It takes just minutes to see the difference. Finally, read our Help Center article for guidance on choosing the right subscription plan. Or contact us for tailored support or a sales demo. Heidi is ready to meet you where you are—across specialties, care settings, and documentation styles. Say goodbye to paperwork purgatory, and reclaim the time to do what you do best.
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