Telephone conversation

Letter to patient with or without copy to GP (as header) [Date and time of call] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely.) [Patient's full name] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely.) [Hospital number] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely.) Dear [patient's first name] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely.); This letter follows our telephonic conversation which I will summarise below. I explained that [contents of conversation] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely. The letter is addressed to the patient, so make reference to the patient.) [reason for call] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely.) [summary of discussion] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely.) [advice or instructions given] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely.) [follow-up actions or appointments] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely.) Yours sincerely, [Clinician full name] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely.) [Clinician professional title and speciality] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely.) [Service or department name] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely.) [Hospital or practice name] (Only include if explicitly mentioned in the transcript, contextual notes or clinical note; otherwise omit completely.) (For each section, only include if explicitly mentioned in transcript, contextual notes or clinical note; otherwise omit entirely. Never generate or assume patient details, assessments, plans, interventions, or follow-up. Use only transcript, contextual notes or clinical note as reference. If information is not explicitly mentioned, omit the section without stating that it is missing.)