Question 1

How does Heidi ensure privacy and security during transcription?

Accepted Answer

Heidi maintains strict data security protocols by encrypting all data in transit and at rest, ensuring patient privacy. No audio is stored, and all transcription is processed in real-time, with the ability to delete sessions permanently. Heidi complies with ISO 27001, SOC 2 Type II, HIPAA, PIPEDA, APP, NHS, and GDPR standards (among others) to safeguard sensitive health information.

Question 2

What’s the main difference between Transcribe and Dictate in Heidi?

Accepted Answer

The main difference is that Transcribe captures entire consultations as they happen with patients, automatically turning spoken conversations into text, while Dictate allows clinicians to manually dictate notes either before or after the consult, providing more control over the content. Dictate also supports voice commands for formatting and offers custom shortcuts to streamline documentation.

Question 3

How accurate is Heidi in noisy environments or group consults?

Accepted Answer

Heidi is designed to function accurately even in complex audio environments with background noise or multiple speakers. It uses advanced transcription technology to filter out disturbances, ensuring high-quality notes during group consultations or busy settings, such as ward rounds or emergency departments.

Question 4

How many languages can Heidi Transcribe and Dictate detect?

Accepted Answer

Heidi can detect and transcribe in 110+ languages, ensuring clinicians can seamlessly interact with diverse patient populations. Whether in multilingual regions or during consultations with patients who speak different languages, Heidi makes clinical documentation faster and more inclusive for global healthcare settings.

Question 5

How can I ensure that long sessions can be recorded properly?

Accepted Answer

For long sessions, Heidi allows continuous recording for up to two hours without losing data. Additionally, the system’s real-time transcription health indicators help you monitor the audio quality and ensure no interruptions in the transcription process, even during extended consultations or complex cases.

Soignez l’esprit libre.

Focalisez-vous sur l’essentiel, Heidi s'occupe du reste.

Où que vous exerciez, à votre manière.

Rentrez à l’heure.

Parlez naturellement, votre documentation reste irréprochable.

Built for the cadence of clinical work

Transcribe in real time

Keep going without internet

Capture clearly in noisy settings

Control your dictation as you go

Structure notes as you speak

Match your style and specialty

Chart by voice, wherever you care

For clinicians

For clinics

For hospitals

Soignez l’esprit libre.

Où que vous exerciez, à votre manière.

Rentrez à l’heure.

Parlez naturellement, votre documentation reste irréprochable.

Built for the cadence of clinical work

Transcribe in real time

Keep going without internet

Capture clearly in noisy settings

Control your dictation as you go

Structure notes as you speak

Match your style and specialty

Parlez, vos notes vous suivent partout.

Pour les praticiens

Pour les cabinets

Pour les hôpitaux

Moins d’administratif. Plus de temps pour vos patients.

Chart by voice, wherever you care

For clinicians

For clinics

For hospitals

Parlez, vos notes vous suivent partout.

Pour les praticiens

Pour les cabinets

Pour les hôpitaux

Moins d’administratif. Plus de temps pour vos patients.

FAQ

How does Heidi ensure privacy and security during transcription?

How does Heidi ensure privacy and security during transcription?

What’s the main difference between Transcribe and Dictate in Heidi?

What’s the main difference between Transcribe and Dictate in Heidi?

How accurate is Heidi in noisy environments or group consults?

How accurate is Heidi in noisy environments or group consults?

How many languages can Heidi Transcribe and Dictate detect?

How many languages can Heidi Transcribe and Dictate detect?

How can I ensure that long sessions can be recorded properly?

How can I ensure that long sessions can be recorded properly?