There’s a moment I’ve experienced countless times. I’m sitting with a patient, asking questions, listening carefully - and trying to document everything at the same time. I want to be present, to make eye contact, to truly connect. But instead, I’m typing, clicking, navigating checkboxes. And I can feel the disconnect growing in the space between us.
If you’ve ever been on the other side of that experience as a patient, you’ll know how it feels. You’re talking about something that matters to you, your health, and you’re not quite sure if your doctor is hearing you. The visit ends with a rushed summary and maybe a printout, and you leave feeling… a bit unheard.
It’s not the doctor’s fault. It’s the system.
Our healthcare system is filled with passionate, brilliant, dedicated people. But the weight of documentation, compliance, and bureaucracy is immense. It’s stealing time from clinicians. It’s draining them. And most importantly, it’s limiting the care we’re able to deliver.
This is the problem we’re solving at Heidi.
Freeing clinicians to be human again
At Heidi, our mission is simple but powerful: to extend the clinician, wherever they are, and double the world’s healthcare capacity.
Heidi is an AI-powered medical scribe. It listens to conversations between clinicians and patients and automatically creates accurate, human-sounding documentation - ready in a click. No templates. No toggling. No transcription delays. Just documentation that sounds like your doctor wrote it themselves.
What this does, in practice, is free up time and emotional energy for clinicians to do what they do best: care.
We’re not trying to replace clinicians. We’re helping them show up more fully as humans.
